Become a technical subject matter expert for our Canvas family product line, supporting our global customer base. Play a pivotal role in empowering our Customer Success Managers (CSMs) with the deep technical product knowledge and strategic guidance needed to drive customer retention, growth, and overall success. This role requires a strong blend of Canvas technical aptitude, strategic thinking, and exceptional communication skills.
Drive the success of Procore’s SMB customers as a Customer Success Engineer. You’ll be the product champion of Procore and serve as a subject matter expert throughout the customer journey, from implementation to renewal. Help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide.
Drive the success of Procore’s Enterprise customers. Serve as the product champion of Procore and as a subject matter expert. Help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. Provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. Partner closely cross-functionally with Sales, PS, Support, Product and Marketing.