Deliver outstanding technical assistance to customers via phone, email, and chat while taking ownership of timely solutions
Build knowledge of evolving software and private markets industry to be a go-to expert and guide customers to success
Work closely with Customer Success Managers, Product Managers, and Software Engineers to identify and implement solutions for customers
Juniper Square is an operations partner for private markets, unifying technology, data, and fund administration into a single platform. With over 1,000 employees and $350M+ in funding, the company fosters a culture of ambition, collaboration, and high standards.
Drive tangible value and ROI for Sitetracker customers, directly contributing to their retention and growth.
Own strategic relationships with enterprise customers, developing comprehensive success plans that articulate business value.
Proactively assess customer health, diagnose issues, and collaborate cross-functionally to prevent churn and enhance experience.
Sitetracker provides software solutions for managing infrastructure projects, helping customers track and optimize their deployments. The company fosters a high-performing, dynamic culture with a focus on customer success and growth.
Join Xplor Pay as an Implementation Specialist to help new customers get optimally set up on their platforms.
Coordinate internally across teams to provide customers with a single point of contact during onboarding.
Act as a trusted advisor, guiding merchants through the implementation and adoption of the full product suite.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. With over 130,000 businesses in 72+ countries and backed by major investors, the company fosters a culture of teamwork, transparency, and ownership.
Drive customer onboarding, adoption, and ongoing usage of ScriptRunner products across a portfolio of small to medium accounts.
Proactively engage customers to ensure retention, satisfaction, and maximum product utilization.
Act as the voice of the customer, feeding feedback and feature requests to internal teams to shape product direction.
ScriptRunner is the market leader in automation and customization for Atlassian tools like Jira and Confluence, helping teams automate tasks. They are part of The Adaptavist Group, offering a flexible, remote-first culture with generous benefits and a focus on diversity.
Support end-to-end implementations from kickoff to go-live by coordinating tasks, timelines, and stakeholders.
Configure Humanly's platform and support integration setup to match customer workflows.
Provide clear customer communication and partner with internal teams to keep projects moving forward.
Humanly builds AI-native hiring software that delivers pre-vetted candidates on demand for high-volume hiring. With a global team and a $25M Series B, they foster a culture of ownership, speed, and integrity.
Field incoming client communications via phone, chat, and online customer portal.
Train end users on how to best use PerfectServe’s phone, mobile, and web applications.
Own basic-to-advanced troubleshooting efforts related to message delivery and content issues.
PerfectServe provides clinical communication and physician scheduling solutions for healthcare. The company has 400+ employees and 30,000+ customers, with a mission to accelerate speed to care through optimized workflows.