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Director of Support

OpenPhone 📞🏢📱
$152,000–$189,000
USD/year
US Canada Unlimited PTO

Looking for a strategic, data-driven, and operationally minded Director of Support to lead and scale our front-line support organization. You’ll play a critical role in improving the customer experience, overseeing day-to-day service operations, and partnering with BPOs and internal teams to maintain world-class quality and efficiency as we grow. This role is ideal for an exceptional leader with deep experience in customer support operations.