Serve as primary technical contact and trusted advisor for enterprise customers.
Guide technical adoption plans and deliver hands-on guidance to maximize business outcomes.
Foster collaborative relationships with cross-functional teams to drive customer success.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across business processes. Trusted by over 700 organizations worldwide, it is fully remote and global, with a culture of innovation and inclusion.
Manage a portfolio of enterprise clients as the main point of contact, driving retention and adoption.
Analyze account data and use AI tools to automate workflows and produce client-ready content.
Partner with Sales to onboard clients, expand program coverage, and resolve issues quickly.
BlackCloak protects corporate executives and high-profile individuals from cyber threats, privacy leaks, and identity theft in their personal lives. It is a fast-growing, fully remote company with an impressive base of Fortune 500 clients.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Own customer relationships post-signing, overseeing onboarding and adoption.
Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
Collaborate with integration engineers and implement accelerated ramp-up plans.
We provide cutting-edge AI solutions, including AI Agents, to help customers achieve their business objectives. Our culture is dynamic and supportive, with a focus on professional growth and collaboration.
Lead end-to-end delivery of technical programs for the sales and customer support ecosystem, ensuring alignment with goals and quality.
Define program scope, objectives, roadmaps, and success criteria while driving agile execution.
Collaborate with cross-functional teams to prioritize work, remove roadblocks, and communicate progress.
G-P provides a leading SaaS-based Global Employment Platform enabling clients to expand into over 180 countries without establishing local entities. Its remote-first culture empowers diverse Dream Team members with flexibility and resources to innovate.
Provide proactive technical recommendations, architectural reviews, and best practices for Ping Identity solutions.
Own the technical trajectory of assigned accounts, ensuring customers achieve value from their investments.
Leverage AI tools and advocate for customer needs to drive long-term operational success.
Ping Identity provides an intelligent cloud identity platform that enables secure, seamless digital experiences. The company serves more than half of the Fortune 100 and fosters an inclusive culture that champions individuality and digital freedom.
Provide meeting and executive support, including note-taking, action item tracking, and calendar management.
Assist with interview coordination, stakeholder communication, and follow-ups.
Conduct technical research and use AI tools to support productivity and create clear summaries.
20four7VA is a remote staffing agency that connects businesses with independent contractors and virtual assistants worldwide. It offers a vibrant community with constant support, free training, and upskilling opportunities.
Lead, hire, and scale a high-performing Technical Account Management team, fostering extreme ownership and technical excellence.
Own team-level performance against GRR, NRR, customer satisfaction, and product adoption, while serving as a senior escalation point for strategic accounts.
Bridge customers, Product, and Engineering by translating field intelligence into platform roadmap decisions and championing agentic AI adoption.
Oscilar is building the most advanced AI Risk Decisioning platform, helping banks, fintechs, and digital organizations manage fraud, credit, and compliance risk. It is a mission-driven company founded by industry veterans from Meta, Uber, Citi, and Confluent, with a culture of extreme ownership and making the internet safer.
Manage a dedicated enterprise business travel account, focusing on client retention, profitability, and growth.
Build strong client relationships, lead strategic planning sessions, and analyze travel spend to optimize programs.
Support supplier negotiations, deliver business intelligence, and collaborate with cross-functional teams.
This company is a travel management provider delivering corporate travel solutions and strategic account management for enterprise clients. It fosters a collaborative, fast-paced environment focused on client retention, profitability, and long-term growth.
Act as the designated technical support engineering contact for strategic customers, resolving complex technical problems with potentially costly and far-reaching consequences.
Provide proactive guidance and recommendations to help customers maximize value from Twilio technologies and minimize business-impacting downtime.
Collaborate with Product and Engineering teams via Slack and JIRA, analyze customer trends, and drive improvements to our support processes.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through innovative solutions. As a remote-first company, Twilio serves hundreds of thousands of businesses and fosters a culture of connection, global inclusion, and employee empowerment.
Own the roadmap for an enterprise integration and automation platform, translating evolving business needs into a structured backlog.
Partner with senior stakeholders across Finance, Supply Chain, and Commercial functions to define actionable platform initiatives.
Drive technical product decisions on APIs, integration patterns, and AI agent capabilities.
The company is a fast-growing technology organization that builds and operates enterprise integration and automation platforms connecting critical business systems, financial applications, and data infrastructure. It fosters a collaborative, remote-friendly culture with a focus on scalability, international expansion, and modern technology modernization.
Own a revenue quota and manage complex, consultative sales cycles with enterprise marketers, agencies, and senior decision-makers.
Collaborate with Product, Engineering, Operations, and Client Success to ensure effective implementation and delivery of solutions.
Serve as an informal resource for other Account Executives, sharing expertise on discovery, proposals, deal strategy, and technical conversations.
Our partner is a rapidly scaling technology company in the performance marketing and ad tech space. They offer a remote-first culture with competitive benefits and opportunities for professional growth.
Serve as the primary technical point of contact for enterprise accounts, managing support requests and escalations through resolution.
Coordinate with Payments, Compliance, Engineering, and specialist teams on payment-blocking incidents and high-impact technical issues.
Guide clients through integration testing, go-live, and ongoing operations while translating complex payment events into clear actions.
A mission-driven technology company providing reliable payment disbursement solutions that help organizations create meaningful social impact. The company fosters a remote-first culture focused on collaboration, professional growth, and supporting charitable giving initiatives.
Own Oura's BTS and Workato platform roadmap, turning underspecified asks into a prioritized backlog.
Partner with directors and stakeholders to align integration and automation demand into one transparent process.
Own API contracts, versioning, and integration-pattern choices, partnering with Enterprise Architecture on systems design.
Oura makes award-winning smart rings and an app that help millions of people track readiness, activity, and sleep. It is a quickly growing, values-driven global company that focuses on employee well-being and helping teams do their best work.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Lead and coach a team of Enterprise TAMs to drive adoption and retention.
Own customer health and gross retention, partnering with AEs on renewals.
Develop post-sales playbooks, segmentation, and health scoring to scale success.
Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.
Manage and resolve complex inbound technical tickets via email and live chat, leading occasional video calls for high-priority issues.
Act as the bridge between customer friction and product solutions by identifying, reproducing, and documenting bugs for Engineering.
Write and maintain technical documentation, leverage AI tools for self-serve resources, and automate support workflows.
Procurify is an agentic procurement platform that helps mid-market organizations control spend, trusted by hundreds of companies managing over $100B in spend. They are a remote-first team of builders with a culture of no egos, offering flexible work and growth opportunities.
Triage complex customer issues with strong judgment, escalating or connecting them to the right teams.
Act as an air traffic controller across Client Engagement, Product, and Engineering.
Turn support tickets and feedback into operational signals, process improvements, and strategic opportunities.
Assured provides large insurers with software solutions to modernize claims processing, from self-service filing to fraud detection. The company is remote, collaborative, and dynamic, tackling challenges at the intersection of digital experiences and ML-driven decision-making.
Own and scale the Admin Copilot subscription business, including revenue forecasting, expansion, and retention.
Expand the delivery service catalog through AI-enabled tools and productized solutions to drive proactive optimization.
Lead, develop, and hold a team of Technical Account Managers to high technical and delivery standards.
Total Expert is the Customer Operating System for financial services, combining context and action to help humans and AI Assistants engage customers. Since 2016, they have enabled more than seven trillion dollars of funded loan volume.
Manage complex, high-ARR accounts and drive growth through strategic partnerships.
Lead complex renewals and pricing migration negotiations with judgment.
Use AI tools daily to synthesize data and prepare executive conversations.
Workleap is a Montreal-based tech company creating simple products for the work experience, including ShareGate for Microsoft 365. Trusted by 15,000+ companies, we are builders who value intensity and autonomy.