Act as a trusted technical advisor, driving long-term adoption of the Samsara platform through consultative problem-solving and proactive optimization of customer technical health.
Manage a portfolio of accounts with tailored success plans, mitigating risks and demonstrating technical ROI while collaborating cross-functionally with Sales, Support, and Product teams.
Leverage AI-powered tools to anticipate customer needs, personalize engagement, and deliver faster, more proactive outcomes across global enterprise customers.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights to improve safety, efficiency, and sustainability. As a recently public company, they foster a culture of rapid career development and are surrounded by a high-caliber team.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Guide customers through setup and go-live, ensuring they reach their first audit milestone.
Collaborate with founders, CTOs, and security teams to map goals to actionable milestones.
Own next steps when stuck, partnering with internal teams to keep the project moving.
Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and more for organizations worldwide. Backed by top investors, it serves over 4,000 companies in 75+ countries and fosters a remote-first, ownership-driven culture.
Provide on-demand technical consultancy and solution guidance via Zoom and written channels to help customers implement GitLab solutions for DevSecOps workflows.
Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion, partnering with Account Executives and Renewals Managers.
Plan and lead customer workshops, demos, and enablement sessions, while mentoring team members and contributing to scalable enablement through documentation and technical content.
GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and improve operational efficiency. With more than 50 million registered users and trust from over 50% of the Fortune 100, GitLab fosters a high-performance, remote culture that embraces AI and continuous knowledge exchange.
Act as the designated technical support engineering contact for strategic customers, resolving complex technical problems with potentially costly and far-reaching consequences.
Provide proactive guidance and recommendations to help customers maximize value from Twilio technologies and minimize business-impacting downtime.
Collaborate with Product and Engineering teams via Slack and JIRA, analyze customer trends, and drive improvements to our support processes.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through innovative solutions. As a remote-first company, Twilio serves hundreds of thousands of businesses and fosters a culture of connection, global inclusion, and employee empowerment.
Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.
Be the first post-sales hire, owning enterprise accounts and building the post-sales function.
Handle onboarding, integration, adoption, escalation, and renewal for enterprise customers.
Drive complex technical implementations across cloud platforms, CI/CD, APIs, and containers.
Aisle is redefining how enterprises secure their software with an AI agent for autonomous vulnerability remediation. They are a small, talent-dense team spread across Europe, US and Canada that values high ownership, high velocity, and low-ego collaboration.
Deliver technical excellence as a senior expert for complex enterprise Atlassian Cloud environments.
Shape and scale Managed Services by turning emerging Atlassian capabilities into repeatable services.
Drive innovation with Atlassian Analytics, AI and automation while mentoring the team.
Valiantys helps organizations transform how work gets done with consulting, enterprise service management, and engineering productivity. They are an international, multicultural company with a people-first culture focused on growth and collaboration.
Own customer relationships post-signing, overseeing onboarding and adoption.
Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
Collaborate with integration engineers and implement accelerated ramp-up plans.
We provide cutting-edge AI solutions, including AI Agents, to help customers achieve their business objectives. Our culture is dynamic and supportive, with a focus on professional growth and collaboration.
Own and resolve complex customer issues from investigation through resolution.
Deliver advanced technical support for Curam applications and related technologies.
Act as escalation point, partnering with Development, Product Management, and Release teams.
Merative provides data, analytics, and software for health and social care, helping governments modernize social programs and serving 187 million people annually. The culture values focus, speed, trust, and inspire, with a remote-first work environment.
Lead adoption and implementation for platinum-level customers, ensuring value realization.
Build trusted relationships with technical stakeholders and act as customer advocate.
Stay current on integrations and serve as a subject matter expert.
ServiceNow is an AI platform that automates workflows for 85% of the Fortune 500. They have a collaborative, AI-driven culture focused on innovation and customer success.
Build, maintain, and release C8 distribution artifacts for self-managed customers, including Helm Charts, C8Run, and Docker Compose, along with documentation.
Improve reliability and usability of deployment artifacts across the full customer lifecycle: installation, upgrades, and day-2 operations.
Engage directly with customer-facing teams to understand real deployment problems and shape prioritization, collaborating with Development, Product Management, QA, and Documentation.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda is a fully remote and global company transforming into an AI-first organization.
Serve as the principal technical advisor to enterprise clients, building high-level trust relationships.
Partner with Software Engineers globally to analyze hiring processes and ensure solution alignment.
Work strategically with the GTM team throughout the customer lifecycle.
Karat is the world's largest interviewing company, providing a powerful system for technical leaders to improve hiring. With a remote-first culture, we value inclusivity and have a diverse workforce.
Drive platform engineering and strategy for clients, connecting long-term technical vision to shipped software.
Advise on architecture, scalability, and modernization, balancing technical choices with business outcomes.
Mentor client engineering teams and lead technical discussions while modeling our values.
8th Light is a technology solutions consultancy that partners with organizations from early-stage startups to the world's largest companies to solve hard software challenges. Founded in 2006, we foster an open, collaborative culture grounded in continuous education, mentorship, and honesty.
Lead end-to-end technical programs across product, engineering, data, and security from scope through launch and continuous improvement.
Collaborate with executive leaders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs.
Coordinate distributed teams across time zones using strong asynchronous communication and proactive risk management.
GitLab is an intelligent orchestration platform for DevSecOps that helps organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. With over 50 million registered users and a high-performance, values-driven culture, GitLab embraces AI and remote collaboration to drive innovation.
Drive the vision, strategy, and roadmap for the Ocean service, prioritizing and planning releases for innovative products.
Represent customers with demanding availability SLAs, leading product discovery through research, data analysis, and experimentation.
Build high-trust relationships across Product, Engineering, GTM, Marketing, and Support to deliver commercially successful products.
Flexera provides data-oriented SaaS solutions for technology value optimization, helping IT, finance, procurement, and cloud teams reduce wasted spend and manage hybrid IT. With more than 50,000 customers worldwide, Flexera fosters a culture built on candor, passion, professionalism, accountability, celebration, and giving back.
Guide customers in integrating optimization technology into enterprise software, providing architecture and implementation advice.
Lead technical discussions, workshops, and training sessions to ensure efficient use of Gurobi products.
Collaborate with sales and other teams to drive business value, while supporting customer success and contributing to internal improvements.
Gurobi Optimization empowers customers to make smarter decisions using mathematical optimization technology. They are a global, collaborative team that values quality, balance, and open knowledge sharing.
Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
Conduct workshops and create success plans to maximize customer value and ensure adoption.
Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.
Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.
Design, develop, and maintain scalable applications and integration services using Java and Spring Boot.
Build and support integrations between internal and external systems using APIs, web services, and integration frameworks.
Collaborate with distributed engineering, QA, and product teams throughout the full software development lifecycle.
Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. They specialize in Staff Augmentation and product development, offering a remote-first culture that values autonomy, purpose, and human connection.
Serve as technical owner for assigned accounts, building trusted relationships and leading technical narratives.
Design, oversee, and execute scalable integrations across PAR's product stack, using tools like Postman.
Coordinate cross-functionally with product, engineering, and support to resolve escalations and drive customer success.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants across 110+ countries. With a culture of 'Better Together', they offer unified customer experience solutions and value collaboration and innovation.