Source Job

Global

  • Own customer relationships post-signing, overseeing onboarding and adoption.
  • Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
  • Collaborate with integration engineers and implement accelerated ramp-up plans.

B2B SaaS Technical Account Management AI/ML Customer Success Communication

20 jobs similar to Technical Account Manager - AI Agents

Jobs ranked by similarity.

  • Serve as the primary technical point of contact for enterprise customers, driving adoption and value.
  • Collaborate with engineering to relay feedback and influence roadmap, while troubleshooting technical issues.
  • Conduct regular business reviews and build strong stakeholder relationships for long-term success.

Level AI is a Series C startup transforming customer engagement by turning contact centers into strategic assets. Founded in 2019 and headquartered in Mountain View, California, our AI-native platform leverages Large Language Models to deliver actionable insights from customer interactions.

North America Europe

  • Own the sales process from qualified opportunity through successful close, with a focus on technical customer outcomes.
  • Build trusted relationships with engineers and technical stakeholders, including active participation in customer communication channels.
  • Manage and close inbound sales opportunities, leading proof-of-concept initiatives with Solutions Engineers.

Our partner is a company focused on helping engineering teams adopt infrastructure and developer-focused technology. The work environment is fully remote, fast-moving, and encourages experimentation and autonomy.

$50,000–$70,000/yr
Global

  • Serve as a primary point of contact for assigned clients and manage day-to-day communication.
  • Build and maintain positive, professional relationships with clients.
  • Understand client needs and help identify appropriate CareerSwift solutions.

CareerSwift is a technology company focused on making the job search process simpler, faster, and more effective. They are a growing team with a collaborative and supportive culture.

EMEA

  • Lead technical evaluations and proofs of concept for an enterprise AI coding platform in real customer environments.
  • Engage directly with CTOs, VPs of Engineering, and senior developers on AI agent architecture and integration.
  • Manage enterprise security and deployment reviews, troubleshoot integration issues, and feed customer insights into product.

The company is an enterprise AI coding platform provider helping engineering organizations accelerate development with AI agents and LLM infrastructure. It operates as a remote-first global team with a fast-paced, innovative culture focused on collaboration and rapid product iteration.

$65,599–$88,200/yr
US

  • Manage a portfolio of 100-200 named accounts, using AI tooling to prioritize and drive outcomes.
  • Conduct workshops and create success plans to maximize customer value and ensure adoption.
  • Collaborate cross-functionally with Sales, Support, and Product to resolve technical issues.

Samsara is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. We are a public company with a diverse workforce, committed to improving the safety, efficiency, and sustainability of the operations that power the global economy.

US

  • Partner with product managers, engineers, and operations leads to build AI-powered tools.
  • Design and operate an evaluation framework to ensure AI tools meet quality standards.
  • Own the repository health, governance model, and responsible AI practices.

Maleda Tech is a technology staffing firm that connects professionals with contract opportunities. The company culture is not described in the posting.

$87,500–$118,200/yr
US Unlimited PTO

  • Architect and optimize self-serve AI ecosystems and onboarding pathways to maximize user independence.
  • Own the end-to-end commercial lifecycle for Mid-Market customers, driving renewals, upsells, and NRR targets.
  • Act as the high-level human escalation layer and deliver tailored configuration consultations for enterprise partners.

Waitwhile provides a queue management and appointment scheduling platform that helps businesses eliminate waiting lines. Trusted by 10,000 companies and backed by Allegion, it has helped over 250 million people with a collaborative culture.

Global

  • Full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts.
  • Navigate large, siloed enterprise organizations to secure executive buy-in and drive program execution.
  • Serve as the primary executive-facing leader, translating complex AI capabilities into compelling business-value narratives.

Netomi is a leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United. Backed by WndrCo, Y Combinator, and Index Ventures, the company helps enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

India Mexico

  • Act as a trusted technical advisor, driving long-term adoption of the Samsara platform through consultative problem-solving and proactive optimization of customer technical health.
  • Manage a portfolio of accounts with tailored success plans, mitigating risks and demonstrating technical ROI while collaborating cross-functionally with Sales, Support, and Product teams.
  • Leverage AI-powered tools to anticipate customer needs, personalize engagement, and deliver faster, more proactive outcomes across global enterprise customers.

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights to improve safety, efficiency, and sustainability. As a recently public company, they foster a culture of rapid career development and are surrounded by a high-caliber team.

APAC

  • Lead end-to-end delivery of Salesforce, AI agent, and integration projects.
  • Partner with stakeholders to define scope, architecture, and implementation plans.
  • Provide hands-on technical leadership for AI agent initiatives and mentor engineers.

The hiring company is seeking a Technical Lead for contract engagements involving Salesforce, AI agents, and enterprise integrations. Specific company size and culture are not disclosed in the posting.

United States

  • Own the AI market narrative, including positioning, messaging, and value propositions for human insight in AI development.
  • Develop deep expertise in AI buyers and markets, translating technical capabilities into repeatable solutions.
  • Lead go-to-market strategies and create sales enablement resources for complex enterprise environments.

$170,000–$215,000/yr
US

  • Build the internal AI stack hands-on: agents, MCP connectors, prompt libraries, and governed knowledge for engineering, product, and design.
  • Own experiments end-to-end in a dedicated AWS environment with Terraform, shipping what works and driving adoption.
  • Drive behavior change across the org through enablement, training, and an operating rhythm.

BetterHelp is on a mission to make mental health care more accessible, as the world's largest online therapy service with over 30,000 licensed therapists. Founded in 2013, we're a diverse, mission-driven team that deeply invests in employee well-being and professional development.

Canada

  • Own the full sales cycle from prospecting and discovery to negotiation and close for commercial and mid-market accounts.
  • Combine hunting for new logos with farming a portfolio of approximately 40 existing accounts to drive retention and growth.
  • Engage technical buyers across engineering, DevOps, SRE, and IoT teams to deliver measurable revenue outcomes.

A technology partner offering open-source time-series data, observability, and monitoring solutions to commercial and mid-market organizations. The company operates in a globally distributed, collaborative culture that values ownership, continuous learning, and open-source principles.

North America 3w PTO

  • Develop, configure, deploy, and optimize AI agents using Cresta's AI platform and tools.
  • Build AI agent integrations with external systems such as APIs, databases, and CRMs to ensure seamless workflow integration.
  • Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI agent solutions.

Cresta builds a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to drive revenue and efficiency for customer experience channels. Born from Stanford AI Lab, the company has raised over $270 million from top investors and is led by AI industry veterans.

$85,000–$125,000/yr
North America Unlimited PTO

  • Own the complete commercial sales cycle, from prospecting and discovery through evaluation, negotiation, and close.
  • Generate qualified pipeline through outbound prospecting, account planning, events, partner collaboration, and marketing programs.
  • Partner with Sales Engineering and Customer Solutions to move deals forward and ensure smooth implementations.

GrowthLoop builds the first composable CDP and agentic marketing platform, helping enterprise marketers use live first-party data from their cloud warehouse to launch targeted campaigns. The company is founder-led and remote-first, with a collaborative, builder-focused culture and customers like Google, Costco, Ford, and Whirlpool.

Global Unlimited PTO

  • Design and operate AI agents and automations connecting Salesforce, Gainsight, Slack, and other GTM tools.
  • Own the architecture of the GTM Systems AI layer, including MCP servers and serverless services on GCP.
  • Partner with Revenue Operations and GTM leaders to identify automation opportunities and deliver incrementally.

Camunda provides an enterprise platform for agentic orchestration, coordinating AI agents, people, and systems. Trusted by over 700 organizations and recognized as a next unicorn, it is fully remote with an inclusive, innovative culture.

United States

  • Design and build production-grade agentic AI systems for marketing and customer experience.
  • Architect agent workflows with reasoning, tool use, retrieval, and performance monitoring.
  • Evaluate emerging frameworks like LangGraph and LangChain for enterprise applications.

The company specializes in developing production-grade agentic AI systems for enterprise marketing and customer experience. It fosters a remote-first, collaborative culture focused on innovation and technical excellence.

$111,000–$111,000/yr
US Unlimited PTO

  • Own and grow a portfolio of accounts, with net revenue retention and expansion as the primary success metrics.
  • Develop and execute account plans, negotiate renewals, and identify upsell and cross-sell opportunities.
  • Conduct quarterly value-based reviews with top customers and maintain accurate sales forecasts.

Mitratech is a global software company focused on simplifying operations in Legal, Risk, Compliance, and HR. They serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture.

$219,500–$369,000/yr
US

  • Own the Marketing AI roadmap from idea through pilot, production, and operational handoff.
  • Establish AI governance frameworks covering brand, legal, privacy, and responsible AI.
  • Build and lead a multidisciplinary team to scale AI across marketing workflows.

The hiring company is building a center-led AI and automation function within its US marketing organization. It operates with a distributed-work model focused on flexibility, trust, collaboration, and inclusivity.

US

  • Retain and grow an established portfolio of customers.
  • Own a book of business and build trusted relationships.
  • Identify opportunities to expand partnerships and drive cross-selling.