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Netomi
Netomi
5 open remote positions
Netomi is the leading agentic AI platform for enterprise customer experience, enabling agentic automation for global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, the company focuses on delivering scalable AI solutions that improve customer experiences.
Open Positions
Own the end-to-end agent architecture and quality for complex multi-brand, multi-region enterprise deployments. Act as trusted technical advisor to senior stakeholders, driving adoption and technical expansion from pilot to production. Develop prescriptive playbooks and mentor other architects to scale best practices across the organization.
Solutions Architecture
Integration Architecture
Technical Account Management
Architect and implement scalable, secure, and reliable data pipelines using modern platforms like Spark, Databricks, and Airflow. Develop ETL/ELT processes to ingest data from various structured and unstructured sources, and perform exploratory data analysis. Collaborate with cross-functional teams to design data models, write clean Python code, and deliver end-to-end features.
Python
SQL
Apache Spark
Apache Airflow
Snowflake
Full commercial accountability for retention, renewals, and expansion for top-tier enterprise accounts. Navigate large, siloed enterprise organizations to secure executive buy-in and drive program execution. Serve as the primary executive-facing leader, translating complex AI capabilities into compelling business-value narratives.
Strategic Account Management
Enterprise Sales
AI/ML Knowledge
Executive Communication
Customer Experience
Design and build production-grade AI agentic systems for web and chat experiences. Architect agent workflows involving reasoning, tool use, retrieval, guardrails, and monitoring. Build LLM evaluation systems and diagnose agent performance issues across prompts and tools.
Python
LangGraph
RAG
AWS
LLM Evaluation
Testing AI-based conversational products to ensure high quality. Monitoring and improving quality assurance processes and standards. Evaluating and identifying enhancements required in AI models.
Selenium
Java
Python
SQL
Jenkins