Provide technical assistance for hardware and software systems across our local office and remote staff, maintain Zoom Rooms and AV equipment, and troubleshoot a wide range of technical issues. You will assist with software and hardware installations and upgrades, ensuring seamless deployment. This also includes keeping track of troubleshooting steps using our ticketing system.

The IT team is looking for an IT Engineer - Compliance to contribute technical expertise to engineering and compliance activities. A generalist system administrator skillset is required as is experience supporting compliance and audit work, especially for FedRAMP. You will design, build, and iterate on every detail of corporate IT programs.

This volunteer role optimizes technology platforms like Slack and Jira to improve the work experience of volunteers, reporting to the Agile technology lead and involving investigation, administration, and support. Responsibilities include exploring add-ons, contributing to administration, developing training modules, and holding information sessions.

As an experienced Engineer, you will accompany our customers on their digital transformation journey and assist them with all technical questions related to Google Workspace. You will independently and as part of a team take care of the preparation and execution of Google Workspace migrations in various system environments. You will be responsible for creating proof of concepts, technical kickoffs and training courses for our customers' IT administrators.

We are looking for a proactive IT Operations Engineer II to oversee and optimize our IT environment, with a strong emphasis on automation, user management, security configurations, and tool integrations. You will collaborate with IT leadership to design, implement, and maintain effective workflows across various platforms. As a level II engineer, you will take on more complex projects and mentor junior team members.

Lead and optimize our digital workplace tools, ensuring seamless and secure collaboration across the organization. Manage, evolve, and drive adoption of platforms including Zoom, Slack, Google Workspace, Microsoft 365, Miro, Lucid, Asana, Glean, Simpler, and DoControl. Partner with security and compliance teams to enforce governance, access control, and data protection policies across platforms.

As an IT Specialist, you will ensure our team has seamless access to the software, hardware, and support they need to be productive, owning IT onboarding and offboarding, managing company devices, and providing hands-on technical support. This role is critical in enabling our teams to work efficiently.

Provide technical support for hardware and software systems across our local office and remote staff and manage, maintain, and troubleshoot Zoom Rooms and AV equipment. Troubleshoot a wide range of technical issues, including computers, mobile devices, printers, and network connectivity. Assist with software and hardware installations and upgrades.