Resolve IT support requests from distributed team members quickly, clearly, and empathetically.
Proactively identify processes that can be automated and implement those solutions yourself or in collaboration with the platform team.
Own the full employee lifecycle from an IT perspective, including provisioning, access management, and offboarding.
saas.group is a company that turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring small software treasures and polishing them into industry stars. They have a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries.
Administer and maintain cloud environments across GCP, Azure, and DigitalOcean
Manage identity, access, and permissions across all systems
Provide internal IT support and troubleshooting for employees
Unframe builds AI-powered products that solve real enterprise problems, delivering tailored AI solutions. They foster a fast, scalable, and enterprise-ready environment with close collaboration to support the entire product surface.
Own end-to-end employee onboarding: device provisioning, configuration, and day-one readiness
Manage global IT inventory across regions: ensuring accurate tracking of all assets
Oversee device lifecycle: procurement, distribution, refresh, and decommissioning
We are a fast-growing company looking for an experienced and proactive IT Administrator to join our Security & IT team. If you’re excited to solve complex challenges and make a meaningful impact, we’d love to hear from you!
Administer and manage our IT applications to ensure secure configurations and efficient user access.
Design and implement integrations, workflows, and automations to streamline processes and improve efficiency.
Lead and coordinate IT projects, leveraging project management methodologies and tools.
Openly is rebuilding insurance from the ground up, re-envisioning and enhancing every aspect of the customer experience. They are a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, and finance.
Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Own and deliver a seamless global IT onboarding experience including leading IT orientation and ensuring timely equipment provisioning for all new hires
Manage global equipment logistics end-to-end, including vendor coordination (e.g., Firstbase), asset tracking, shipping, and recovery across regions
Administer and support core IT systems including Google Workspace, Okta, Slack, MDM tools (Intune/Iru), and ITSM platforms (Jira Service Management)
Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors.
Act as the primary contact for IT requests via Jira and Slack.
Own identity and access management across core systems.
Own SOC 2 Type II IT controls: evidence collection, audits, and working with external auditors.
PolicyMe is a Canadian digital insurance solution, offering straightforward and affordable financial protection. They operate with a remote-first culture and have sold over $10 billion in insurance coverage since 2018.
Responsible for LINK’s day-to-day IT operations, cybersecurity program, and regulatory compliance posture.
Primary internal owner of IT governance and federal compliance, leading the organization through its Cybersecurity Maturity Model Certification (CMMC) Level 2 third-party assessment.
Build repeatable processes and a maturing IT infrastructure that supports LINK’s continued growth as a government contractor.
LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. They partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories.
Apply a detail-oriented approach to ticket intake, troubleshooting, and documentation.
Demonstrate an approachable and empathetic demeanor when engaging with end users.
Practice active listening to fully understand user concerns.
Spreetail helps brands increase their ecommerce market share globally while improving their operational costs. They are a fast-growing ecommerce company that values creative freedom, work-life balance, and meaningful relationships among employees.