Lead day-to-day ITSM operations, ensuring timely and effective management of incidents, service requests, and problems.
Administer, configure, and support Jira Software, Jira Service Management, and Confluence, including workflows, fields, permissions, schemes, automation rules, and integrations.
Design, build, and deploy automation solutions using Jira Automation, JSM workflow engines, Confluence templates/macros, and related tools.
ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals. They have core values of Integrity, Advocacy, Commitment, Inclusion, and Excellence and their globally recognized certifications provide endorsement of cybersecurity knowledge.
Configure and maintain JIRA workflows, projects, and issue tracking systems.
Manage and optimize JIRA configurations to meet business and technical requirements.
Integrate JIRA with GitLab, Confluence, and other DevOps tools.
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Lead day-to-day coordination across vendors, engineering teams, and clients.
Track workflow progress using tools like Excel, Jira, and Smartsheet.
Ensure readiness for site conversions and maintain accurate status logs.
They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. This shortlist is then shared directly with the hiring company.
Own and drive the GRC project portfolio, defining project goals and execution plans.
Support audit and certification efforts, translating complex technical requirements into clear project plans.
Leverage AI tools to automate reporting and enhance visibility, maintaining consistent communication with stakeholders.
Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Lead and deliver IT, business systems, and process improvement projects from initiation to completion.
Work closely with senior stakeholders to translate business needs into clear project plans and outcomes.
Provide leadership to the IT Operations / Helpdesk function, ensuring effective support and a positive user experience.
SFG20 is the industry standard for building maintenance, providing services and pioneering technologies that empower people to create and sustain safer buildings. They aim to become the leading authority for built environment maintenance, protecting and enhancing the quality of life.
Lead and deliver IT projects, coordinating between stakeholders, development teams, QA, and design.
Manage project scope, timeline, budget, and quality, ensuring alignment with business objectives.
Participate in pre-sale activities, contributing to effort estimation and preparing project proposals.
Kindgeek is a company that values community and provides a hybrid working model. They offer a supportive environment for professional and personal growth, encouraging employees to thrive and achieve ambitious goals.
Leading and overseeing complex IT programs and projects.
Defining the technical scope, plan, and schedule these programs.
Managing technical risks and monitoring program performance.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Lead, mentor, and develop Helpdesk Team Leads and support staff.
Oversee day-to-day IT support operations, including ticket queues, escalations, and service requests.
Analyze ticket trends and implement proactive solutions.
T3 Services Group is a national home services organization with locations across the U.S., providing Plumbing, Drains, HVAC, and Electrical services to residential customers. Our business is powered by phenomenal teammates who take pride in delivering 5-star service on every call.
Serve as the subject matter expert (SME) for Atlassian tools which include Jira DataCenter, Jira Service Management, and Confluence DataCenter.
Analyze and report on how Jira, Jira Service Management, and Confluence are used across the organization to help leadership understand current-state usage and opportunities for improvement.
Configure, customize, and optimize Jira projects, workflows, dashboards, reports, and permissions
JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey. It requires a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit.
Lead role in major incidents and ensure effective communication to stakeholders.
Monitor, control, and support service delivery, ensuring systems and procedures are followed.
Define and track service measures and KPIs to manage the performance of IT services.
RWS unlocks global understanding by growing the value of ideas, data, and content. The company values every language and culture and has a global reach, providing support services to over 7500 end users worldwide, with a dedicated team of over 500 staff across all regions.
Manage and continuously improve customer support processes, ensuring clarity and adherence to governance standards.
Coordinate improvements to incident and change management processes, including communication and lessons learned.
Monitor and analyze support performance metrics, identifying trends, risks, and improvement opportunities.
Pismo provides a comprehensive processing platform for banking, card issuing and financial market infrastructure. Pismo's 500+ employees are located in more than 10 countries around the world and helps customers innovate and build the next generation of banking and payment solutions.
Serve as the bridge between various teams, ensuring seamless communication and alignment with business outcomes.
Leverage expertise to support client's initiatives while fostering strong relationships with stakeholders.
Guide teams to deliver impactful results and drive innovation and growth.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.
Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy.
Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Your expertise will help facilitate software implementations that can significantly improve our partners' operations.
You'll work closely with installation teams, guiding projects from inception to completion while ensuring exceptional customer satisfaction.
Join us and make a real-world impact through your work!
We are currently looking for a Project Manager. The company values strong relationships with clients and contributing to key organizational goals and has a collaborative company culture with a strong emphasis on teamwork.
Streamline IT Systems: Evaluate and implement centralized identity and access management tools to simplify logins and strengthen security.
Password & Access Management: Lead the rollout of a password manager and define policies for account access, permissions, and credentials.
Device Lifecycle Management: Oversee company hardware- ordering, setup, shipping, retrieval, and inventory tracking for new hires and departing employees.
Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). They have more than 200,000 developers and 1,300+ organizations building voice offerings, backed by a recent Series C and having processed over 50,000 years of audio.
Own the daily operational execution of technical projects.
Support lean, efficient sprint management through daily standups.
Translate high-level business requirements into clear, detailed user stories.
PureIntegration is a technology consulting firm with 22+ years of experience servicing Fortune 100 clients headquartered in the DC area. They serve clients in the fastest growing industry of communications, media, and entertainment.
Collaborate with business leadership, Legal, Procurement, and Cyber to review terms and conditions.
Track status of risk remediations in the risk register with business stakeholders.
Contribute to overall program enhancements and drive automation with various IT and Cybersecurity stakeholders.
NBCUniversal is a leading global media and entertainment company creating content across film, television, and streaming. They operate theme parks and own brands like NBC, Telemundo, and Universal Pictures. The company values improving communities and promotes an inclusive culture to reflect the diversity of the world.
Lead fast-paced sprint-based planning and delivery processes across various teams.
Transform complex strategies into clear, actionable plans.
Empower teams to shift from planning to execution, continuously improving workflows.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies top-fitting candidates and shares the shortlist directly with the hiring company; the final decision is managed by the internal team.