Source Job

• Support clients with Atlassian applications, Adaptavist tools, processes, and best practices.
• Monitor and respond to customer requests on the Adaptavist service desk.
• Configure permissions, workflows, and other solutions based on customer requests.

The Adaptavist Group is a global family of companies with a common goal: combining teamwork, technology, and processes to help businesses improve. They specialize in delivering enterprise software and tailored solutions across technology ecosystems like Atlassian and AWS.

• Lead day-to-day ITSM operations, ensuring timely and effective management of incidents, service requests, and problems.
• Administer, configure, and support Jira Software, Jira Service Management, and Confluence, including workflows, fields, permissions, schemes, automation rules, and integrations.
• Design, build, and deploy automation solutions using Jira Automation, JSM workflow engines, Confluence templates/macros, and related tools.

ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals. They have core values of Integrity, Advocacy, Commitment, Inclusion, and Excellence and their globally recognized certifications provide endorsement of cybersecurity knowledge.

• Define core aspects of the access and footprint strategy for admins across the Atlassian platform, focusing on admins provision and deprovision users, manage permissions, and assign access.
• Shape critical admin journeys : landing admins in the right surfaces, surfacing clear insights about users and products, and removing friction from high-frequency tasks like onboarding, offboarding, and access changes.
• Partner closely with Design and Research to build intuitive, trustworthy admin experiences that balance usability, compliance, and security.

At Atlassian, they're motivated by a common goal: to unleash the potential of every team. Their software products help teams all over the planet, and their solutions are designed for all types of work.

• Design and deliver collaboration and communication solutions across multiple platforms.
• Build and maintain integrations using automation platforms to connect systems and streamline workflows.
• Partner with teams to understand their challenges, translating needs into scalable solutions.

Canva is a design platform that enables users to create a variety of visual content. They have campuses in Sydney and Melbourne, as well as co-working spaces in other Australian cities, and offer flexible work arrangements.

• Drive end-to-end planning, execution, and delivery across Underdog's 200+ person EPD organization.
• Own and optimize the operating cadence including town halls, leadership reviews, planning cycles and monthly updates.
• Assess and improve productivity systems (Jira, GitHub, Notion) and SDLC workflows, identifying bottlenecks and implementing solutions.

Underdog makes sports more fun by building the best products for sports fans. They are one of the fastest-growing sports companies ever with over 200 employees and a recent valuation of $1.3B, and their culture values people who care, push, and perform.

• Assess current Jira setup and user permissions.
• Define migration scope and identify critical tasks.
• Collaborate with teams and document the process.

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe.

• Manage internal ticketing platforms, optimize workflows.
• Ensure seamless communication between IT and other teams.
• Help drive the organization's performance and resolution of issues.

Jobgether is a platform connecting job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.

• Driving your own portfolio of work.
• Proactively working with other PMO team members.
• Leading cultural change by modeling transparency, integrity, experimentation, and focusing on driving value for our clients.

Bounteous is a digital transformation consultancy that partners with brands to create digital solutions. They have over 4,000 expert team members across the Americas, APAC, and EMEA and offer a Co-Innovation methodology to align interests and accelerate value creation.

• Sets the overall product/form direction, aligning it with business objectives.
• Works with VA Business Owners to understand user needs and policy drivers.
• Manages product backlog to focus capacity on highest priority user stories.

PingWind delivers outstanding services to the federal government. They have experience in cybersecurity, development, IT infrastructure, and supply chain management. They are a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington DC and Northern Virginia.

• Own end-to-end implementation programs spanning multiple teams, clients, and concurrent workstreams.
• Manage multiple concurrent, interdependent programs with competing priorities, balancing delivery speed and quality.
• Act as central program manager for Data Engineering Integrations team, manage processes to drive execution.

SmarterDx builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, its platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.

• Own the daily operational execution of technical projects.
• Support lean, efficient sprint management through daily standups.
• Translate high-level business requirements into clear, detailed user stories.

PureIntegration is a technology consulting firm with 22+ years of experience servicing Fortune 100 clients headquartered in the DC area. They serve clients in the fastest growing industry of communications, media, and entertainment.