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Accountabilities:
- Serve as the primary business owner and administrator for the internal ticketing ecosystem.
- Maintain a backlog of feature requests, prioritize enhancements.
- Communicate the roadmap to stakeholders.
Requirements:
- 5 years of ServiceNow administration experience including troubleshooting.
- Experience in building complex automated workflows and business rules.
- Experience configuring and maintaining custom dashboards and reports for KPI tracking.
Jobgether
Jobgether is a platform connecting job seekers with companies. They use an AI-powered matching process to ensure applications are reviewed quickly and objectively.