Remote Information technology Jobs · North America

The Senior Technical Consultant (AI) acts as the functional and technical expert for customer engagement teams, advising clients and configuring ServiceNow AI solutions using best practices. They design and implement AI systems with NowAssist skills, AI Agents, and Workflow Data Fabric and troubleshoot errors. They support users and develop solutions for complex use-cases, ultimately delivering impactful AI solutions on the platform.

Support enterprise customers by providing advanced technical troubleshooting and sustaining engineering for Linux-based environments, working directly with users, developers, and engineering teams to diagnose and resolve complex issues. This role involves deep analysis of Linux internals and collaboration across cloud and infrastructure partners, requiring availability during Pacific Time business hours.

Now looking for a Senior Support Engineering in North America to continue to make sure that all of our users (from enterprise customers to community members) have a best in class support experience. you will get a chance to set standard for delighting our customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team.

The Customer Outcomes Senior Technical Consultant is responsible for configuring the Logik application (Configure, Price, Quote) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements. Participate in workshops with customers to assess current processes and establish future-state processes.

This is a technical advisory role, responsible for helping customers establish a solid technical foundation in the ServiceNow platform and design solutions to drive business outcomes through adoption. Ensure customers leverage leading practices around instance strategy, technical governance, core data, integrations and the overall technical health of the platform. Guide ServiceNow, partner and customer employees on the team to deliver a solution on the technical architecture designed for long-term success.

As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. You will contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud by developing tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience.

Dragos is seeking a Senior Systems Engineer to design, maintain , and optimize our development infrastructure. This role is ideal for a proactive engineer with deep technical expertise and a passion for automation, scalability, and reliability. You will play a critical role in ensuring our systems run smoothly and securely, supporting the backbone of our engineering operations.

This Solution Architect is a functional and technical expert consulting with customers on implementing ServiceNow's OT solutions based on leading practices with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with Customers and Partners.

Join ServiceNow's Digital Innovation and Transformation team as a Senior Solution Architect, where you'll be at the heart of our enterprise technology ecosystem. You'll drive the architecture for complex initiatives across Marketing, Sales, and Partner domains, especially in the lead-to-cash area. Own the architecture strategy, guiding solution design and collaborating with product managers, business stakeholders, enterprise architects, and engineering teams to translate business needs into scalable and compliant technology solutions.

ServiceNow is seeking a Chief Technology Officer – Canada Public Sector, a senior leadership role responsible for driving growth by cultivating a high-performing public sector customer base and partner ecosystem. This role is pivotal in scaling our impact through influence, coordination, and deep domain expertise in the Canadian public sector. The CTO will serve as a strategic connector across ServiceNow’s Canada Public Sector business.