As a member of the Technology team, the Senior ERP Business Analyst will team with business stakeholders to continually improve and support the company’s Dynamics Finance and Operations and interfacing systems, identifying opportunities to improve processes, gather requirements, design solutions, and implement training.

This is a Level 2 support position, responsible for monitoring client network activity, triaging, diagnosing, and remediating escalated technology related problems; working with vendors and client teams to proactively recognize issues and trends, providing timely resolution to meet Service Level Agreements.

The Solution Architect leads the design, implementation, and management of cloud-based solutions, engaging with clients and cross-functional teams to understand business drivers, assess application portfolios, and design efficient strategies leveraging cloud services and best practices. Responsibilities also include leading technical teams and ensuring security and compliance standards.

Provide fast and reliable support and service for our internal teams based in Vancouver, Toronto, Berlin, and remotely. You will be responsible for providing technical support to our internal teams. You will demonstrate strong communication skills, service excellence, and the ability to troubleshoot technical problems quickly and effectively.

You will deliver and manage technical and integration interactions, owning challenging cases. As a customer facing support expert, be solution focused and advocate for customers during high priority cases, communicating system behaviors internally and externally. This role provides business user functional and technical support.

Function as first-level support for our client’s end users, networks, and server issues. Troubleshoot software, hardware, and operating system issues while creating detailed documentation. The Service Desk Analyst will take incoming calls and emails, resolve issues, escalate higher-level issues, and advise management of updates to Wiki/KB.

The Financial Application Specialist is the primary service contact assisting customers to effectively utilize Elite 3E software to meet their firm’s business objectives, providing technical consultative Application Support for Elite’s 3E product in a non-call center type of project-based environment.

Play a critical role in ensuring seamless integration and troubleshooting of Toast POS systems for our restaurant partners. You’ll work closely with internal teams, product managers, and R&D to optimize POS connectivity and provide expert-level support for both our customers and internal stakeholders. This is a hands-on role where technical problem-solving, API integrations will be key to success.

Postscript is seeking a motivated and detail-oriented IT Support Technician/Specialist to join their IT team. The successful candidate will be responsible for responding to, triaging, and resolving IT Help Desk tickets, assisting with day-to-day IT requests, and providing technical support to end users.

In this role, you’ll lead by example, addressing complex technical challenges while fostering a supportive environment where team members can thrive and develop their careers. You will manage a high-performing team of Senior Technical Support Engineers, creating a culture of growth, collaboration, and innovation, as well as troubleshoot complex issues across databases, network performance, and distributed systems.