Lead the gathering of business, functional, and technical requirements for establishing an identity platform powered by Okta.
Work with customers to document technical and functional requirements and support creation of project plans.
Participate as a member of the professional services delivery team to translate requirements to designs and provide technical leadership.
Okta is a leading independent provider of identity for the enterprise, enabling organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations and more than 19,300 customers, Okta fosters a culture of innovation and customer success.
Lead end-to-end implementations of Board EPM for enterprise clients, from discovery through deployment and user enablement.
Translate FP&A processes into scalable Board models and functional solutions, turning complex financial planning into technology.
Facilitate workshops and collaborate with cross-functional teams to ensure successful delivery and client adoption.
The company is a high-growth EPM practice delivering modern planning and performance-management solutions to enterprise clients. They offer a fully remote work environment and opportunities for professional growth and mentorship.
Own the technical support journey for North American customers, handling bug reports, reproductions, and escalations in close collaboration with engineering.
Automate repetitive support tasks using AI tools like Fin, Intercom, n8n, and Notion, focusing on scaling operations rather than manual ticket-by-ticket work.
Deliver product support including SSO/SCIM setup, integration activation, and customer enablement to reduce dependency on direct support over time.
TheyDo is an AI-powered journey management platform that helps large enterprises like Ford, Cisco, and Lufthansa align around customer-centricity. The fully remote company has over 100 employees across 27 countries and is backed by $50M from top-tier investors, with a culture that is customer-led and people-first.
Deliver white glove IT support by promptly responding to Service Requests and Incidents across multiple channels with a target of 80% first-contact closure rate.
Troubleshoot and resolve issues related to computer hardware, operating systems, and company-approved applications.
Implement software and hardware updates and assist in developing Support Center documentation using Confluence and ServiceNow.
Veolia is the top-ranked environmental company in the US, offering water, waste, and energy management services. It has more than 10,000 employees across North America.
Lead prescriptive discovery and design sessions for life sciences event management.
Deliver fast, high-quality implementations using Vault Platform and automation tools.
Guide customers through ecosystem integration and compliance reporting.
Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies bring therapies to patients faster. With over $3B in revenue, it fosters a culture of customer success, employee success, and speed.
Manage user testing and reporting, triaging issues and tracking test execution to expedite project milestones.
Deliver client training on APIs and product functionality, including material preparation and hands-on demonstrations.
Define data integration mapping and product configurations, support conversion strategy and execution, and ensure production readiness through checklist activities and stakeholder collaboration.
Broadridge Financial Solutions is a global technology leader providing technology and operations platforms for financial services, processing over 7 billion communications annually and underpinning daily average trading of over $15 trillion in securities. With over 15,000 associates across 21 countries, it fosters a collaborative, inclusive, and healthy environment that empowers associates to be authentic and bring their best to work.
Act as a trusted advisor, leading discovery and solution design for ITSM transformations on Atlassian tools.
Design scalable ITSM solutions, produce solution documentation, and own solution intent throughout delivery.
Support pre-sales, mentor consultants, and contribute to internal playbooks and reusable assets.
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. The company offers a multicultural, international team environment with a focus on growth.
Own Postscript's end-to-end email deliverability strategy, including IP pool architecture, domain strategy, and sender reputation monitoring.
Serve as the senior deliverability expert for brands, diagnosing inbox placement issues and building remediation plans.
Partner with Product and Engineering to build deliverability tooling and infrastructure, and as the function grows, hire and lead a team of specialists.
Postscript is an AI messaging platform trusted by 20,000+ Shopify brands, including Brooklinen, Ruggable, True Classic, and Dr. Squatch. Backed by Greylock and Y Combinator, the company has been fully remote since 2018 and fosters a collaborative, high-growth startup culture.
Execute the strategic vision for Enterprise Architecture under leadership guidance.
Collaborate with domain architects and leaders to develop technical standards and reference architectures.
Translate business requirements into well-architected solutions leveraging the Salesforce platform.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through a platform serving over 30,000 provider organizations. With a founder-led and privately held structure and a culture recognized as one of Canada's Most Admired Corporate Cultures, the company empowers employees to innovate and shape the future of healthcare.