Own your restaurant portfolio, identifying risks and opportunities.
Drive operational improvement with restaurant partners.
Monitor portfolio KPIs, identifying trends and insights.
Sharebite is a food ordering platform built for companies to feed their employees. Their platform allows employees to place meal orders with their favorite restaurants while helping to combat food insecurity in local communities. Sharebite has been recognized as Inc. Magazine's Best in Business and Fast Company's Best Workplaces for Innovators.
Responding and resolving escalated technical questions from internal and external clients
Deliver an outstanding customer service experience
Tracking and documenting issues in the case management system
Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Their software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.
Act as a global specialist/lead for hotel business process definition.
Provide 'product expert' technical assistance to developer/level 3 support.
Manage sprints, product planning backlog and scrum events.
Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night. Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System , Point-of-Sale , guest engagement , distribution , payments , and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM.
Varicent is a company that transforms the Sales Performance Management (SPM) market and redefines how organizations achieve revenue success. Their SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies and maximize seller performance.
Interface directly with clients to manage questions and feedback.
Analyze trends in client activity and inquiries to improve the product.
Identify and develop operational efficiencies to scale the business processes.
River is building the world’s most trusted financial institution to empower people to take ownership of their financial lives through bitcoin. They are a fast-growing company that has raised more than $50 million from leading investors.
Conduct remote stakeholder interviews and requirements elicitation sessions
Analyze and document business processes, workflows, and system requirements
Develop business cases and propose process improvement solutions
Zantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They have a proven track record of outstanding customer performance and high employee satisfaction.
Dive deep into the payments stack to diagnose complex issues and design technical solutions.
Map out manual workflows, identify inefficiencies, and partner with Engineering to build automation tools.
Design the future of KOHO payments, leveraging payment rails to create smooth fund flows and exception handling processes.
KOHO aims to improve financial services for Canadians, eliminating hidden fees and predatory rates to help users spend wisely, save more, and build wealth. They foster a collaborative and creative culture, emphasizing work-life integration through flexible hours and a remote-first setup.
Oversee and lead the team responsible for resolving application and related issues for internal and external user communities across multiple business divisions.
Act as the primary escalation point for application support issues, ensuring incidents are triaged, owned, and driven to resolution.
Collaborate with IT and Operational colleagues as well as external vendors to facilitate support, deployment, system maintenance, and incident resolution.
Covius is committed to bringing passion and customer focus to the business. They are a mid-sized company that believes it's possible to love coming to work.
Drive strategic growth in the hospitality sector throughout the United States.
Lead engagement with national hospitality integrators and partners to accelerate adoption of integrated solutions.
Cultivate and expand high-value relationships and identify emerging opportunities.
Keenfinity is a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries, they secure, connect, and amplify the moments that matter in life, valuing trust, appreciation, and accountability.
Partner with Product Managers and business stakeholders to inform product strategy and prioritization.
Analyze customer behavior, commercial performance, and product data to improve digital experiences.
Define and track KPIs, including event tracking and performance measurement.
We are a consulting company with a bunch of tech-savvy and happy people! We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where every individual is highly valued.
Develop a detailed understanding of our database and algorithm, to understand inputs and outputs of our algorithm, and easily pull and validate data.
Design and maintain dashboards and KPIs using SQL, Databricks, and Looker to monitor algorithm effectiveness and business performance.
Leverage statistical analysis and A/B testing methodologies to size opportunities and evaluate personalization and food experience enhancements.
Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. They recommend and deliver healthy groceries, easy recipes and essential supplements for you and your family. Hungryroot is a distributed team built on top talent from over 28 states across the U.S.
Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health.
Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets. Zerohash has deep roots in digital assets and embraces principles of Independence/Ownership, Passion, Collaborative spirit, Initiative, Empathy, Adaptability, Transparency and Integrity.
Respond to customer inquiries via chat, email, and video calls
Lead new customer onboarding and implementation
Build strong, long term relationships with customers
Perfect Venue offers local restaurants an event management tool to help them compete with big chains, with plans to expand into a broader marketplace. The company values building a winning team and is committed to equal employment opportunities.
Operational support tasks in the Application Support team working with Microsoft Cloud technologies.
Scope a customer issue by collecting the relevant facts and investigating the problem, involving other teams as needed.
AppXite is a product software development company based in Riga, Latvia. They provide an Ecosystem Marketplace & Subscription Billing Platform for distributors, sellers, managed service providers, and vendors to automate sales and manage partner channels.
Assist clients in selecting and booking hotel accommodations.
Provide accurate information on hotel amenities, pricing, and availability.
Respond promptly and professionally to client inquiries via phone, email, or online chat.
They are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. They are committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Partner with Consumer Operations leadership to define the metrics we use to run the business
Investigate unexpected performance changes, uncover root causes, and recommend our response — not just surface symptoms
Build and maintain dashboards, alerts, and monitoring systems that surface issues before they become crises
Trellis is rewriting the insurance experience from the inside out, bringing clarity and ease to the insurance space with powerful tools and a customer-first mindset. It's a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures, operating as a remote-first team that moves quickly and experiments boldly.
Consolidate data from various sources, analyze it, and present findings in an easy-to-understand format
Collaborate closely with the sales and account management teams to guarantee the successful execution of advertising campaigns
Troubleshoot technical campaign issues for high-value clients
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, their AI-powered Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe.
Work closely with leaders to analyze and understand both internal and external needs.
Establish and execute product ownership strategies related to data products.
Act as a Subject Matter Expert (SME) for analytics methodology design and implementation.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide in-depth analysis and technical support of applications.
Maintain system integrity by researching and installing application patches.
Monitor system performance and recommend improvements.
Jobgether is a platform that connects job seekers with companies. They use AI-powered matching process to ensure applications are reviewed quickly and fairly. The company seems innovative, leveraging AI in its operations.
Lead the onboarding, validation, and documentation of new partner data sources and integrations.
Translate business and partner requirements into clear, actionable technical specifications.
Evolve data ingestion frameworks to support faster and more accurate onboarding of new partners.
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