The University of Notre Dame is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by its Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person.
Support day-to-day Workday operations, including onboarding and offboarding processes, data loads, and troubleshooting across modules like HCM, Recruiting, Absence, and Time Tracking.
Partner with People, IT, and cross-functional teams to identify opportunities to automate or simplify manual processes.
Contribute to a positive employee experience by ensuring systems are intuitive, accessible, and reliable.
Lead, coach, and develop a high-performing team of CSM Managers and Senior CSM ICs, setting clear expectations, goals, and development plans.
Build a culture of accountability, customer-first thinking, and collaboration with adjacent teams (Implementation, Support, Product, Sales, RevOps).
Champion adoption of HighLevel’s AI-powered features (including Employee AI and conversation/automation tools) as core levers for value and stickiness.