Partner with Consumer Operations leadership to define the metrics we use to run the business
Investigate unexpected performance changes, uncover root causes, and recommend our response — not just surface symptoms
Build and maintain dashboards, alerts, and monitoring systems that surface issues before they become crises

WHO YOU ARE:

Doesn't trust a number until you've interrogated it
Spots when something feels 'off' before anyone else does
Follows the thread from metric → behavior → outcome

WHY TRELLIS?:

Transparent, collaborative culture where ideas win
Big opportunities to take ownership and chart your growth
Competitive compensation

Trellis

Trellis is rewriting the insurance experience from the inside out, bringing clarity and ease to the insurance space with powerful tools and a customer-first mindset. It's a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures, operating as a remote-first team that moves quickly and experiments boldly.

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