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Key Responsibilities:
- Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
- Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
- Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment.
Education & Experience:
- At least 5 years of experience in IT Consulting, Enterprise Software Implementation.
- Prior experience with Query Based Languages and Relational Databases.
- Technical data skills including strong experience with SQL data manipulation, Microsoft Excel
Performance Based Success Criteria:
- Familiarize oneself with company culture, policies, escalation paths, and internal systems.
- Training and onboarding will be completed.
- Learn the various systems used in daily operations.
Varicent
Varicent is a company that transforms the Sales Performance Management (SPM) market and redefines how organizations achieve revenue success. Their SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies and maximize seller performance.