Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Mentor and guide Level 1 analysts, assisting with incident resolution and skill development
Dyopath is a company that turns everyday work into meaningful impact with its L.O.V.E. philosophy—Living Our Values Every Day. They have an award-winning culture with a collaborative environment where achievements are celebrated.
Act as the primary System Administrator for core business tools.
Lead the execution of compliance frameworks (SOC 2).
Partner with the IT Manager to manage the helpdesk queue.
Directive Consulting is a B2B performance marketing agency that delivers real revenue—not just leads, using Customer Generation methodology. They are an elite, fast moving and bold company hiring people who challenge the status quo and push campaigns past what’s expected.
Provide consulting services on multiple client engagements with limited direction
Understand client business requirements and provide guidance throughout design, configuration and prototype, and assist clients with testing and move to Production efforts
Support clients during Annual Events such as: Annual Talent/Performance, Merit, Open Enrollment, ACA, etc. as needed
ERPA is a client-focused technology services firm committed to maximizing the value of our clients' Workday investments, specializing in implementations for higher education and government organizations. With over 500 consultants, they offer scalable, responsive, and elastic solutions and uphold empathy, responsibility, passion, and agility.
Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM.
Varicent is a company that transforms the Sales Performance Management (SPM) market and redefines how organizations achieve revenue success. Their SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies and maximize seller performance.