Service Desk Level II Analyst
Remote regions
MexicoBenefits
2w PTO
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Role Overview:
- Location: Remote (Mexico)
- Schedule: 1st Shift (9a-5p); Monday through Friday
- Pay Rate: 22,000 MXN
What You Bring to the Team:
- 2–4 years of experience in technical support, with at least 1 year in a service desk environment
- Strong customer service and communication skills, able to explain technical concepts clearly
- Proficiency with Microsoft Office, Windows operating systems, and advanced network troubleshooting
Why This Role Stands Out:
- A trusted technical resource and a mentor to others
- Key contributor to delivering world‑class IT support
- Strengthen your technical skills and play a meaningful role in enhancing service operations
Dyopath
Dyopath is a company that turns everyday work into meaningful impact with its L.O.V.E. philosophy—Living Our Values Every Day. They have an award-winning culture with a collaborative environment where achievements are celebrated.