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Key Responsibilities:
- Provide first-level technical support.
- Monitor and manage incoming tickets.
- Ensure accurate documentation.
Qualifications:
- 2+ years of HelpDesk or IT support experience.
- Excellent English communication skills.
- Strong troubleshooting abilities.
What We Offer:
- 100% remote opportunity.
- Full-time contract + benefits.
- Opportunities to develop new skills.
Teamwork
Teamwork is a fast-growing company with a global reach, specializing in digital transformation across management consulting, SAP business solutions, data analytics, and technology platforms. They are a North America-based team of more than 100 experts valuing diversity, continuous learning, and remote work flexibility.