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Role Overview:
- Location: Remote
- Schedule: 7a-3:30p; Monday to Friday
- Pay Rate: $20
Your Mission as a Service Desk Level 1 Analyst:
- Log all service desk interactions in the ticketing system
- Resolve technical issues when possible and escalate when necessary
- Conduct follow‑up with customers or employees to ensure satisfaction
What You Bring to the Team:
- High school diploma or equivalent required
- 1–2 years of experience in a technical support role
- Strong customer service skills
Dyopath
DYOPATH is a company that turns everyday work into meaningful impact through its L.O.V.E. philosophy—Living Our Values Every Day. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.