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Responsibilities:
- Respond to inbound support requests via phone, chat, and email
- Proactively follow up on open cases to ensure timely resolution
- Maintain accurate documentation within the ticketing system
Required Qualifications:
- Customer focused attitude with strong problem-solving skills
- Excellent verbal and written communication skills
- Comfort working in a fast-paced, remote environment
Why Apply at Harris:
- Fully remote work setup
- Stable and growing organization with long-term career opportunities
- Supportive and collaborative team environment
Harris
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers.