The Experience Partner will develop comprehensive experience proposals, maintain executive relationships, and offer proactive advice. They will work to align programs, agency, and objectives to improve CX outcomes, and help drive organic growth by leveraging current relationships.

The Customer Success Manager will problem solve for internal and external customers and provide top quality post-sale support. This person will manage the internal/client support function for Anteriad, working in tandem with the India, APAC and US Operations teams in order to ensure true customer support and insights.

In this role, you will provide exceptional support for the Dropbox ecosystem, using tools like Slack, Jira, Zendesk, and Zoom. You will deliver technical support for Dropbox products, achieve expert knowledge, meet KPI targets, and provide solutions to customers. Communicate issues internally, document recurring problems, and maintain confidentiality.

Assist clients in booking flights, hotels, and vacation packages, providing expert recommendations and ensuring a smooth booking experience. Manage reservations, address changes, and stay updated on travel trends to provide the best advice. Deliver exceptional customer service before, during, and after clients' travels.

Assist clients in planning and booking their ideal vacations, from flights and accommodations to tours and activities. Offer personalized travel recommendations tailored to each client's preferences and budget. Provide outstanding customer service through phone, email, and chat. Stay informed about travel trends, destinations, and special promotions.

Join our growing support team to level up on cutting-edge technology, Golang, SaaS operations, and to collaborate with our wide range of customers and partners. As a Technical Support Engineer, you'll respond to support questions, collaborate with the developers and product teams, host webinars, and work with our open-source community.

Provide support throughout the customer's entire life cycle including deployment, training, and adoption, ensuring clients are provided with a world-class experience and opportunities to further develop their business. Manage a book of business ensuring strong customer health and adoption to achieve retention revenue targets.

Join Cyara as a Customer Success Manager, remotely based in Australia, and play a vital role in building strong relationships with enterprise customers, ensuring they maximize the value of our solutions. The role involves owning customer outcomes, program management, understanding customer pain points, and identifying new opportunities to grow revenue.

Interact directly with customers providing world-class support as the the first and primary point of contact for technical support. The Product Support team works collaboratively and as one team to resolve customer inquiries effectively and efficiently while giving top-tier customer service.

Ensure customers love Ritual by providing excellent resolutions to daily support requests in a timely fashion. Maintain and improve Ritual’s 4.8 star app rating. Flex investigative skills to safeguard merchants and customers from potentially fraudulent activity. Problem solve and liaise directly with important corporate account admins. Work closely with all internal departments.