As Customer Success Manager, you will be responsible for the successful delivery of our clients’ campaigns, managing client relationships and guaranteeing successful customer campaign delivery by providing answers to key business questions around promotional activities, category, range, and overall retail strategy. You will play a central role in our Go-To-Market team, guaranteeing you exposure to our most strategic topics and will be working hand in hand with the sales, community management and tech teams.
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Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers. Act as a trusted advisor to customers by providing best practices and identifying areas of opportunity. Mentor and support junior team members to build overall team capability. Validate customer requirements through technical workshops. Define and communicate project plans and collaborate with Solutions Architects to design custom solutions.
$95,000–$115,000
USD/year
The Customer Success Manager (CSM) at Pano focuses on strategic account management, driving customer adoption, and fostering long-term partnerships to maximize customer value and retention. This role involves partnering with Sales, working with internal Operations during hardware installation, and collaborating across the organization for ongoing product delivery. This critical role within Pano’s Go-to-Market team will help empower and accelerate this change.
This individual will play a critical role in building and maintaining strong relationships with our enterprise customers, ensuring they maximize the value of our solutions. We are seeking an exceptional Customer Success Manager to join our team, based remotely in Australia. If you're passionate about delivering exceptional customer experiences and are eager to contribute to a dynamic, growing team, we'd love to hear from you.
As a Student Enrolment Advisor, be the first point of contact for professionals ready to transform their careers through education, providing timely and accurate advice to guide them to the right program for their career ambitions. Guide prospective students through their decision-making journey via phone, email, and web chat, creating personalised pathways and transforming inquiries into successful enrolments. The role involves working independently, adapting your approach, and being part of a collaborative team.