Deliver exceptional customer support to NHS customers via multiple channels, resolving issues and managing service requests.
Manage customer data quality, onboarding, and processing to ensure accuracy and compliance with platform requirements.
Collaborate with teams to deliver virtual training and enable customers to maximize value from the AdviseInc Platform.
We develop software that helps dispatch ambulances, support families, keep trains on the move, locate missing people, and test newborn hearing. With over 3,000 employees, we are part of global tech giant NEC Corporation and work with governments, hospitals, and public services to improve efficiency.
Own the end-to-end onboarding journey for customers and team members, acting as the primary point of contact from hire to engagement.
Manage custom requests and escalations across cross-functional teams including Legal, Sales, Product, and Finance.
Improve documentation, self-service resources, and workflows to make onboarding seamless and efficient.
The company is a global employment platform that simplifies hiring and onboarding across countries. It operates as a fully remote, distributed team with a focus on customer success and operational excellence.
Respond to referral sources and coordinate delivery of sleep therapy equipment.
Follow up with patients to assess service quality and ensure compliance through phone, email, and text.
Document all interactions and maintain accurate patient data in internal systems.
This company provides sleep therapy equipment coordination and patient support services. Team size and culture are not specified, but the role emphasizes collaboration and a patient-focused environment.
Screen patients remotely to understand eligibility for benefit programs like LIHEAP, SNAP, and Lifeline.
Complete Lifeline applications end-to-end, including submission via the FCC website or state-specific processes.
Track all activity and enrollment metrics in the Link Health dashboard while ensuring privacy compliance.
Link Health assists individuals and families in navigating and enrolling in government assistance programs to address social determinants of health. It is a community-centered organization leveraging data, technology, and partnerships to connect underserved populations with benefits.