As an Associate Manager of Customer Support, you will supervise a team of frontline Support Specialists, ensuring expectations are consistently met. You’ll be responsible for fostering a culture of accountability and support, coaching team members, removing blockers, and partnering with cross-functional stakeholders to improve processes that impact our clients and providers. This is a people-leadership role with day-to-day team management, coaching, and execution support.
Looking for an opportunity to leverage your consulting expertise in a post-implementation capacity within the life sciences industry? Veeva Systems is seeking a Managed Services Consultant for our Align team. As a Managed Services Consultant, Align, you will be a key member of our Managed Services team, providing ongoing application administration and consulting support for customers live with Veeva Align.
The Partner Success team delivers World Class Partner Experiences for both Partners and Managed Service Providers, increasing the growth, loyalty, and profitability of the Partner. You will provide both Technical Enablement and Recurring Engagement with our Partners, ensuring that Partners can Onboard, Adopt, and Expand their Service Offerings with Commvault. You will collaborate with Partner Success Managers, Support, and other Commvault Teams to ensure Partners meet SLAs.