Serve as the first point of contact for prospective residents and current tenants, answering questions and coordinating property tours.
Manage leads, follow-ups, and leasing documentation while maintaining accurate CRM records.
Provide remote administrative and operational support to onsite property teams with a customer-first mindset.
Pillar Properties is a Seattle-based, family-run real estate company focused on multifamily and senior housing with a relationship-driven approach to development and operations. The company manages over 1,800 residential units and has an active pipeline of senior housing developments, with a culture emphasizing community involvement and long-term growth.
Provide Tier 1 technical support to customers through phone and email, troubleshooting issues with a leading learning management system.
Investigate and document reported technical issues, escalating complex cases to Tier 2 support when appropriate.
Collaborate with internal product teams and participate in a rotating on-call schedule to support high-severity incidents.
They provide a leading learning management system (LMS) to educational institutions, helping them maintain reliable digital learning environments. The culture is customer-focused and collaborative, with a distributed team working remotely.
Monitor online learning forums twice daily, including weekends, and respond to non-technical student enquiries.
Enforce community guidelines and organize spaces to maintain respectful, constructive discussions.
Collaborate with Community Managers on engagement initiatives and contribute to activity reports.
Partner company delivers online learning and scholarship programmes focused on technology skills and professional development. It operates with an international, collaborative team in a dynamic digital education environment.
Oversee the full lifecycle of White Label Mobile Apps, from onboarding to launch and updates.
Manage Apple App Store and Google Play submissions, resolving rejections and technical blockers.
Troubleshoot developer account, build, and configuration issues while guiding agency owners and supporting team members.
HighLevel is a SaaS platform offering marketing, CRM, and communication tools for agencies and businesses. The company supports product enablement and customer success teams, fostering a culture of troubleshooting, collaboration, and continuous improvement.
Balance customer satisfaction with company policies while maintaining confidentiality and detailed documentation.
This partner company provides customer care solutions for U.S.-based retail and e-commerce clients. It fosters a remote, performance-driven culture with an emphasis on empathy, accountability, and service excellence.
Respond to merchant emails and chats promptly and accurately, following SOPs and SLAs, and make outbound calls to resolve issues faster.
Manage Salesforce cases from opening to closure, maintaining clear, accurate, and up-to-date case notes.
Collaborate with fulfillment centers, tech, analytics, and other teams to resolve merchant issues and escalate complex cases.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants. It is a fast-growing, high-performance company backed by top investors, with a culture of ownership, collaboration, and continuous learning.
Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
Analyze operational reports, identify trends, and support continuous improvement initiatives.
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.
Act as primary point of contact for partner learning support, certification guidance, and issue resolution.
Track training progress and coordinate with cross-functional teams to resolve complex learning challenges.
Identify recurring issues, maintain documentation, and improve support processes for partner enablement.
The hiring partner supports the HP Amplify program, helping business partners navigate learning programs, certification requirements, and training platforms. It offers a collaborative, flexible work environment with global exposure and continuous learning opportunities.
Handle customer and service provider inquiries to support end-to-end order fulfillment.
Manage order changes, replacements, cancellations, and payment releases with attention to detail.
Work overnight U.S. Central Time hours while maintaining quality and performance targets.
The company coordinates moving and relocation services by connecting customers with providers and managing order fulfillment. It operates with a collaborative, customer-first culture and emphasizes empathy, accountability, and performance.
Serve as the technical escalation point for complex support cases involving integrations, connectivity, and platform behavior.
Collaborate with Engineering, Implementation, and Support teams to drive issues from diagnosis to resolution.
Use observability and AI tools to improve documentation, reduce escalations, and enhance support efficiency.
The company builds SaaS applications and contact-center technology, focusing on customer success and operational reliability. It offers a collaborative, remote-first culture that values continuous learning and technical excellence.