Manage success of our AI products, ensuring seamless onboarding, timely updates, and maintaining a strong relationship with clients throughout their journey. You will own the “AI employee” customer relationship for the lifetime of the customer, monitor new sale events, and work with customers to complete the setup.

You will drive customer retention by ensuring smooth onboarding and continued success with the Clarifai platform through white-glove support and fostering customer loyalty. By identifying product gaps and relay feedback to Product and Engineering teams, you will provide strategic guidance, reduce churn, and increase renewals. Additionally, you will promote AI adoption.

The Customer Success Manager will problem solve for internal and external customers and provide top quality post-sale support. This person will manage the internal/client support function for Anteriad, working in tandem with the India, APAC and US Operations teams in order to ensure true customer support and insights.

This role will report to Manager, Customer Support and will contribute directly to Vimeo’s API Support efforts – with focus on troubleshooting and responding to escalated API issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support. Focus on API product area to handle, help triage, and resolve escalated issues and cases requiring highly customized responses and/or additional troubleshooting.

As a Customer Support Advisor, you'll work within 1st tier support, collaborating with Technical Product Specialists, Customer Experience, and R&D. Your responsibilities include replying to customer inquiries, identifying product issues, logging feature requests, and providing outstanding service via phone, email, and chat.

As the Regional Customer Success Manager, your mission is to build and maintain strong relationships with Spring Health’s customers in India and potentially other global regions, driving engagement, retention, upsell and long-term success, while scaling and optimizing customer success operations globally.

The Merchant Success Specialist (MSS) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSS will manage a portfolio of Shipbob's medium size merchants and build solid partnerships with merchants to enable their business growth.

You will manage end-to-end logistics processes, facilitate order creation, and maintain strong client relationships. The ideal candidate thrives in a fast-paced environment, is a proactive problem solver, and has excellent communication skills.

We are looking for a Customer Success Manager based in India who will be responsible for developing long-term relationships with our customers. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.