Remote Customer service Jobs • India

Be the technical champion behind Sprinto’s exceptional customer experience by solving challenging technical issues, supporting seamless integrations and APIs, and directly impacting customer success every day.

As a Technical Support Analyst you will be part of the Implementation & Technical Account Manger Team. You will monitor our real-time monitoring system to proactively identify and address potential incidents, Provide Level 1 and Level 2 technical support for client requests, operate as part of a 24/7 global team, ensuring continuous coverage, and collaborate closely with Product, Engineering, and Implementation teams to resolve escalated issues.

Manage a team of Customer Experience Associates for a fast-growing NYC-based custom apparel start-up. As a member of the Customer Experience leadership team, you’ll be a driving force behind moving our Customer Experience team forward by setting and tracking metrics. Unlike some companies where the Customer Experience team mostly talks to people with problems, Fresh Print's team is more focused on sales enablement.

Looking for a Customer Service Representative to start immediately! Duties include managing calls, resolving customer concerns, building relationships, ensuring satisfaction, keeping records, following guidelines, and engaging customers with ad hoc tasks.

This position is for a passionate engineer with customer facing experience and expertise in Twilio’s Segment or Engage products, and who has a desire to support our largest and most strategic customers. This individual also loves helping people and solving problems. Most customer interactions happen within Zendesk, with a few phone calls, virtual in-person meetings, and Slack chats sprinkled in.

You will deliver high-quality customer training to end users of Zenoti systems, working within our product implementation and adoption teams. You will develop standardized instructional materials and training curriculum with clear learning objectives and outcomes, while also identifying training needs and delivering customer training plans through various channels.

At SearchStax, Customer Success Managers are embedded in the heart of customer relationships, understanding their unique needs and helping them realize the full value of the platform. This role focuses on turning that value into measurable outcomes and advocacy by building deep, trusted relationships across all levels of customer organizations and proactively managing risk.

The Merchant Success Associate (MSA) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of our Midmarket merchants and delivering massive value to help facilitate their growth and success. The MSA will work together with a Portfolio Success Manager(s) and/or Senior Merchant Success Manager(s) to support ShipBob’s largest merchants.

We are looking for an outstanding Customer Success Manager to join our growing global team! The Customer Success team is responsible for working directly with our global customer-base, operating the business and providing a top-level service to scale every programmatic campaign as we leverage our technology in the best possible way. Our main goal is to deliver outstanding results for our customers.

The Experience Partner 2 manages a portfolio of mid-tier clients across the full customer lifecycle, participating in pre-sales discovery, leading implementation coordination, and ensuring long-term client success through strategic engagement and growth planning. This role requires a balance of consultative client management and cross functional collaboration.