Remote Customer service Jobs • Azure

As a Technical Support Engineer you will serve as a key technical resource, ensuring timely resolution of customer issues while maintaining high standards of service quality. This role involves working closely with cross-functional teams to diagnose, troubleshoot, and resolve technical problems, both remotely and on-site when necessary.

Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation. Manage support cases from beginning to end, develop and maintain close relationships with our customers to help them be successful. Always be willing to learn and improve products, processes, and culture.