Provide exceptional technical support to our customers through ticketing systems and chat tools. Troubleshoot customer issues with our products and services, leveraging your knowledge of DevOps principles and practices. Collaborate with internal teams to diagnose and resolve complex technical problems.

As a Technical Support Engineer, you will be the highest level of technical escalation for APAC customers, contributing to the continuous improvement of Kiln's engineering and customer support practices, working closely with a local Sales Engineer and Product Support, as well as Europe-based Engineering and Product teams.

Join our growing support team to level up on cutting-edge technology, Golang, SaaS operations, and to collaborate with our wide range of customers and partners. As a Technical Support Engineer, you'll respond to support questions, collaborate with the developers and product teams, host webinars, and work with our open-source community.

Join our team as a Customer Success Manager! You will be responsible for customer's onboarding experience, adoption, and expansion across a range of relationships. You will partner with customer stakeholders to drive product adoption and identify renewal needs, ensuring client success and addressing their evolving needs.