Partner with Customer Success Managers to drive product adoption and value realisation for Unit4 Financials customers.
Use deep knowledge of Unit4 Financials to identify adoption gaps, optimisation opportunities, and best practices.
Act as a trusted adviser on financial process optimisation, reporting, and digital transformation.
Unit4 is a cloud company redefining Enterprise Resource Planning (ERP) for mid-market people-centric organisations. They are an agile, fast-growing company with over 40 years of heritage, focused on improving how people work.
Coordinate direct response fundraising campaigns across mail and digital channels
Manage campaign logs, approvals, timelines, and donor outreach activities
Liaise between internal teams, external vendors, and donors to support retention
Global Giving is a nonprofit organization that enables donors to support community-led projects around the world. The organization values detailed campaign execution, cross-team collaboration, and meaningful donor relationships.
Respond to customer queries promptly through email, live chat, and phone calls.
Collaborate with various departments to resolve complex issues and escalate when necessary.
Document repetitive issues and create FAQs, user manuals, and tutorials to improve the customer experience.
PrimeXBT is a fintech company specializing in forex and cryptocurrency trading platforms. They offer an international, cross-functional work environment and value performance-based rewards and employee well-being.
Handle inbound calls and messages as the main customer contact for a plumbing company.
Schedule appointments, coordinate dispatch, and manage administrative records.
Support CRM updates, follow-ups, and escalation routing to the owner.
Ottawater provides plumbing services in Ottawa, Canada, and needs a reliable front-office coordinator. They are a small, customer-focused team that values proactive communication and organized support.
Lead and unify post-sales operations across three brands: Peek Pro, Connect&GO, and ACME Ticketing.
Own the entire post-sales model including Onboarding, Customer Success, and Technical Support.
Define KPIs, leverage AI and automation, and drive retention, expansion, and revenue growth.
Peek is the operating system powering the experiences industry, from museums and attractions to tours and activities, with over $7B in bookings. The company is a remote-first global team of 'Peeksters' recognized by Forbes and Built In as a best place to work.
Own the full post-sales lifecycle from onboarding through managed services, expansion, and renewal.
Serve as a strategic advisor, driving adoption, account health, and measurable business outcomes.
Lead AI enablement and workflow automation, deploying ClickUp AI agents tied to customer KPIs.
ClickUp is building an AI-native workspace that unifies tasks, docs, chat, calendar, and search. The company is AI-first, expects every team member to use AI daily, and evaluates AI fluency in its hiring process.
Assist clients with researching and booking vacation packages, hotels, and cruises
Respond to customer inquiries and support the booking and confirmation process
Maintain organized client records and provide follow-up support before and after travel
Aisles & Abroad is a travel company that helps clients coordinate vacation bookings and travel plans. It offers a supportive, collaborative remote culture with structured onboarding and ongoing mentorship.
Design and run structured onboarding programs covering product, tools, policies, and tone.
Partner with team leads and QA data to build targeted learning modules for skill gaps.
Deliver workshops and own the knowledge base, including playbooks, FAQs, and decision trees.
Resilia's customer support team owns training and enablement to deliver excellent service. The company is a global, async-first remote team that values continuous learning and inclusion.
Own end-to-end customer onboardings, from sales handoff to operational readiness.
Build and maintain success plans that drive adoption, renewal, and expansion.
Engage with platform engineers and executives to translate platform adoption into measurable business outcomes.
vCluster Labs is the leading platform for AI infrastructure, providing a hyperscaler-like experience on GPU infrastructure for AI cloud providers and enterprises. It is a venture-backed startup with over 40 engineers and a remote-first culture, trusted by more than 50 AI clouds and Fortune 500 companies.