This fully remote position offers the ability to travel. Work 100% remotely from anywhere in the world with quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Here's an opportunity to grow your career with the support to succeed, while having the freedom to explore the world!
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Are you ready to redefine your career and enjoy the freedom of working from anywhere? Weβre on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
The Customer Care QC Specialist will join the Customer Care team. Daily responsibilities include review of tickets processed by AI agent to assess the quality, identification of problematic patterns or scenarios in responses, creation of reports and transfer of them to the relevant teams. Further responsibilities include constant update and improvement of Knowledge Base, collaboration with team to improve templates, and optimization of QC processes.