Provide operational support to Director of Operations and Operations team.
Contact customers regarding accounts receivable.
Provide general administrative and organizational support to internal team members, including the CEO.
Alt Legal is changing how trademark professionals manage global intellectual property. They are trusted by over 1,000 global law firms, IP boutiques, and Fortune 100 companies, and are known for powerful automation, integrated tools, and exceptional customer service.
Support client intake, case administration, and calendaring.
Assist with filings, discovery organization, and billing support.
Maintain client communication and handle confidential information.
20four7VA connects offshore independent contractors with clients worldwide, particularly in developed markets. They offer various open roles, free training, and a supportive community for virtual assistants.
Ensuring coverage for hearings on the eScribers calendar and overseeing travel arrangements for Independent Contractors.
Responsible for calendaring with reporting clients and assisting with client copy sales and estimates.
Providing administrative support to the Reporting Department, answering customer calls, and resolving problems strategically.
eScribers, established in 2005, is a leader in reporting and transcription services for courts and government agencies across the US, UK & Ireland. They are private equity backed and growing rapidly worldwide, focused on technology innovations and client services, valuing professionalism, innovative thinking, and collaboration.
Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Alt Legal is changing how trademark professionals manage global intellectual property, helping legal professionals efficiently handle filings, manage deadlines, and identify infringement. They are trusted by over 1,000 global law firms, IP boutiques, and Fortune 100 companies, and recognized as one of the most respected trademark companies in the IP world.
Manage client communications and coordinate treatments.
Draft legal documents and manage calendars for smooth operations.
Ensure accuracy and reliability in a fast-paced legal team.
Job Duck connects ambitious individuals with remote job opportunities at US-based companies, to help them thrive not just survive. As a lifestyle company, they ensure that everybody working there has a fantastic time and they have earned the Great Place to Work Certification every year since 2022.
Take inbound phone call enquiries from clients, addressing inquiries and concerns promptly and professionally.
Schedule appointments by assessing client needs and coordinating available time slots.
Build and maintain strong relationships with clients, serving as their primary point of contact.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, with final decisions managed internally.
Handle inbound calls to understand customer needs and provide accurate, tailored solutions.
Guide customers on using the Tu1 Check application and assist with troubleshooting; reset sessions and resolve functionality issues.
Assist Sales with resets, billing queries, account setup, and system navigation; manage incoming leads, ensuring timely follow-up.
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace, offering innovative solutions in credit, marketing, fraud, and risk.
Manage Help Scout and Accounts Receivable processes from start to finish.
Execute invoicing processes with extreme precision, maintaining a 97% or higher billing accuracy rate.
Act as a diplomat for the brand, handling tense interpersonal situations with tact.
Prompt Therapy Solutions is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the space and the new standard in healthcare technology, they strive to attract top talent who share their vision and values.
Partner directly with Small Business and Mid-Market customers to support their recruiting operations.
Make it easy for customers to love GoodTime and make our customers feel heard and taken care of!
Drive product adoption by building exceptional relationships and intimately understanding our customer’s processes.
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. Their Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.
Respond to customer inquiries through support platform, email, and chat in a timely manner.
Troubleshoot issues related to account setup, candidate workflows, interview configurations, and ATS integrations.
Help customers understand how to get the most out of HeyMilo's features.
HeyMilo is a rapidly growing AI recruiting platform in North America, backed by Silicon Valley investors and trusted by staffing agencies, BPOs, and Fortune 100 companies. They automate candidate engagement, eliminate fraud, accelerate screening, and help hiring teams make better decisions.
Research and contact customers on accounts receivable balances.
Provide timely and accurate responses to escalated billing issues.
Identify risky customers and provide problem resolution.
Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.
Perform general administrative tasks such as managing calendars and scheduling appointments.
Act as a liaison between clients and internal teams, handling email correspondence, and ensuring timely and accurate communication.
Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
Savvital provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Review customer accounts to compile compelling evidence for bank disputes
Identify and/or contribute to process improvements
Opportunity to participate in special projects
Super.com is on a mission to help people save more, earn more, and get more out of life. It's an opportunity to grow, make an impact, and unlock your full potential, as they invest in learning, celebrate bold ideas, and create pathways for career growth.
Following specific workflows to ensure efficient and accurate timesheet approvals.
Communicating with key stakeholders on reporting, trends, patterns, and issues.
Navigating workforce issues using critical thinking and clear communication.
Since 2007, ModSquad has been reinventing the Customer Experience Services industry. They partner with top brands globally, offering services like customer support, content moderation, and social media management, supporting over 50 languages in 90+ countries. The company primarily operates remotely, providing opportunities to work with great people on cool projects for amazing brands, fostering a collaborative and inclusive environment.
Develop a strong understanding of Flywire's products and policies to provide solutions.
Handle client questions via various channels with speed and professionalism.
Solve complex payment problems using software tools and collaborating with team members.
Flywire is a global payments enablement and software company that aims to deliver complex payments. They have over 1,200 global FlyMates, representing more than 40 nationalities, and have 12 offices world-wide.
Answer inbound calls and provide firm-specific information.
Schedule consultations and manage calendar flow.
They are hiring for a legal assistant/intake specialist role to support an established law firm specializing in Estate Planning, Probate, and Family Law. It is a full-time, remote independent contractor role.
Empowering clients to take control of their financial future.
Providing exceptional voice support in an unscripted environment.
Maintaining accurate account documentation and building positive rapport.
National Debt Relief was founded in 2009 with the goal of helping consumers deal with overwhelming debt. They have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life.
Provide implementation oversight to ensure alignment with NetDocuments standards, timelines, and customer expectations.
Review of migration and configuration plans in high-risk or complex environments.
Drive resolution of partner and customer issues by identifying risks early, resolving blockers efficiently, and ensuring they are fully addressed
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They strive to win together through passionate hard work, exploring new things and recognizing every interaction matters and provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
Own the day-to-day success of assigned clients, focusing on adoption, account health, and retention at scale.
Serve as a trusted partner by sharing relevant best practices and resources to customers.
Develop and maintain a detailed understanding of client use cases and document findings to support continuity and scale.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.