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Accountabilities:
- Take inbound phone call enquiries from clients, addressing inquiries and concerns promptly and professionally.
- Schedule appointments by assessing client needs and coordinating available time slots.
- Factor in geographical considerations to ensure optimal scheduling.
Requirements:
- Proven experience in customer support or client-facing roles, particularly in environments handling inbound calls.
- Excellent verbal communication skills for effective client interaction and appointment coordination.
- Strong organizational and time-management skills to handle multiple inquiries and scheduling tasks simultaneously.
Jobgether
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with the hiring company, with final decisions managed internally.