Source Job

Global

  • Take inbound phone call enquiries from clients, addressing inquiries and concerns promptly and professionally.
  • Schedule appointments by assessing client needs and coordinating available time slots.
  • Build and maintain strong relationships with clients, serving as their primary point of contact.

CRM Troubleshooting Communication Scheduling Customer Service

20 jobs similar to Sr. Voice Support Specialist

Jobs ranked by similarity.

Europe

  • Serve as the primary point of contact for healthcare clients and delivering patient-focused assistance.
  • Create, update, and maintain comprehensive documentation on client interactions and appointments.
  • Coordinate with healthcare professionals and internal teams to schedule appointments.

They are a company posting jobs powered by AI-powered matching process to ensure your application is reviewed quickly and objectively. They use AI tools to support parts of the hiring process, which assists their recruitment team, but does not replace human judgment.

US

  • Answer incoming calls and schedule design consultations.
  • Provide an exceptional customer experience with each call.
  • Accurately enter customer information into the database.

Great Day Improvements is a company that focuses on customer care. We are growing and seeking friendly, upbeat people to join our team, suggesting a collaborative and positive work environment.

Global

  • Perform general administrative tasks such as managing calendars and scheduling appointments.
  • Act as a liaison between clients and internal teams, handling email correspondence, and ensuring timely and accurate communication.
  • Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.

Savvital provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.

US

  • Make 200+ outbound dials per day to prospects.
  • Maintain 3–4 hours of daily talk time.
  • Book qualified appointments directly into client calendars.

Digital Ox is a growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States. The team of 40+ skilled professionals delivers a done-for-you marketing solution designed to book high-quality appointments directly into clients' calendars.

$33,395–$33,395/yr
Europe

  • Handle inbound calls for appointment bookings following citizen referrals.
  • Book, reschedule, and cancel appointments on a booking system.
  • Liaise with healthcare professionals to confirm appointment times and dates.

Teleperformance is a global company that provides customer experience management. They are looking for good communicators to join their team.

US

  • Respond to incoming calls efficiently and effectively.
  • Answer general questions from patients and confirm, schedule, and reschedule appointments.
  • Update patient demographics and collect/verify insurance information.

Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.

Sales Caller

Wing
$885–$1,270/mo
Global

  • Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
  • Qualify leads over the phone and insert the respective information into a CRM system.
  • Coordinate and follow up on customer appointments and rescheduling

Wing is redefining the future of work for companies worldwide. They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

US

  • Develop and nurture relationships with selected accounts.
  • Be a trusted advisor and expert in DemandFactor offerings.
  • Manage documentation and address options and integrations from proposal to delivery.

DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.

US

  • Ensuring coverage for hearings on the eScribers calendar and overseeing travel arrangements for Independent Contractors.
  • Responsible for calendaring with reporting clients and assisting with client copy sales and estimates.
  • Providing administrative support to the Reporting Department, answering customer calls, and resolving problems strategically.

eScribers, established in 2005, is a leader in reporting and transcription services for courts and government agencies across the US, UK & Ireland. They are private equity backed and growing rapidly worldwide, focused on technology innovations and client services, valuing professionalism, innovative thinking, and collaboration.

US

  • Make outbound calls to qualify new leads.
  • Answer inbound calls and provide firm-specific information.
  • Schedule consultations and manage calendar flow.

They are hiring for a legal assistant/intake specialist role to support an established law firm specializing in Estate Planning, Probate, and Family Law. It is a full-time, remote independent contractor role.

US

  • Answer Inbound Calls & SMS: Respond to pet parents with warmth and efficiency, helping with appointment questions and rescheduling.
  • Vet and Confirm Online Bookings: Review, verify, and finalize online appointment requests, ensuring every detail meets Barkbus’ standards.
  • Support Rescheduling: Work closely with clients to accommodate changing schedules, finding solutions that deliver joy and minimize hassle.

Barkbus is the nation's premier mobile dog grooming company. They are a dog-loving team taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry; they are the fastest-growing pet health & wellness startup in the country.

$18–$20/hr
Global

  • Ensuring seamless communication between internal departments and clients.
  • Enhancing client satisfaction and operational efficiency.
  • Playing an essential part in our mission to transform legal proceedings.

Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates and this shortlist is then shared directly with the hiring company.

Global

  • Handle high volume of incoming calls (80+ per week), serving as the primary contact.
  • Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
  • Schedule, reschedule, and monitor care assignments across multiple care locations.

SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.

$48,000–$54,000/yr
US

  • Engage with customers on the phone to solve problems and build lasting relationships.
  • Meet or exceed department SLAs for Customer Satisfaction Rating and response time.
  • Improve customer support policies by offering feedback and solutions to managers.

BRUNT is leading the way in redefining the workwear category, engineering better boots and apparel for tradesmen and women. The BRUNT team is devoted to improving on old workwear standards, and creating a community that tradesmen and women can call their own.

$10,800–$14,400/yr
Global

  • Manage client communication and follow-ups via various channels.
  • Own calendar and scheduling management, coordinating with clients and internal teams.
  • Manage email inboxes, triage emails, and draft/send important communications.

WeAssist is a dynamic recruiting firm focused on creating fair opportunities in the business world. We have a team of over 120 Outsourced Professionals and help US businesses find skilled remote workers and connect these workers with good employers.

Global

  • Manage leadership and team calendars.
  • Make outbound calls to clients and prospects.
  • Update and manage records in Salesforce.

20four7VA provides offshore independent contractors to deliver remote services to clients worldwide. They focus on helping businesses improve efficiency and enhance service delivery through qualified contractors.

Global

  • Handle inbound calls and inquiries with warmth, speed, and precision
  • Run outbound follow-ups and reactivation campaigns (calls + texts)
  • Quote accurately, confirm details, and lock next steps to prevent issues later

They are a fast-growing home services company with a fully remote operations and sales team. They support multiple markets and a growing network, and they care a lot about customer experience and clean execution.

South Africa

  • Handle inbound calls to understand customer needs and provide accurate, tailored solutions.
  • Guide customers on using the Tu1 Check application and assist with troubleshooting; reset sessions and resolve functionality issues.
  • Assist Sales with resets, billing queries, account setup, and system navigation; manage incoming leads, ensuring timely follow-up.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace, offering innovative solutions in credit, marketing, fraud, and risk.

Global

  • Utilize advanced booking software to manage travel schedules.
  • Coordinate with Business Development Managers to optimize client satisfaction.
  • Handle client inquiries and provide top-notch customer service.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

3w PTO

  • Uncover new business opportunities with existing clients and grow accounts within the assigned territory.
  • Coordinate and prepare Strategic Business Reviews (SBRs) by compiling necessary client data, preparing presentation materials, and organizing prep sessions for the pod members.
  • Generate quotes by sourcing product costs and overseeing the order process from creation to client approval and follow-up.

Intelligent Technical Solutions delivers technological solutions and supports its clients. They value a strong cultural fit and offer opportunities for career advancement.