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TransUnion
TransUnion
3 open remote positions
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace with innovative solutions, extending into marketing, fraud, risk and advanced analytics.
Open Positions
Support the Head of business process capability development in building and scaling the organization’s strategic process capabilities. Manage tools, skills, training, methods, standards, best practices, and governance frameworks. Collaborate with other Capability leaders and with senior stakeholders across various teams to develop and implement scalable integrated solutions.
Process Design
Optimization
Lean Six Sigma
Develop and manage communications that highlight Product Engineering teamwork, milestones, and key initiatives. Assist with creating and maintaining content for internal updates, presentations, and leadership-facing materials. Support the planning and organization of recurring town halls and leadership forums to increase transparency and employee engagement.
Communication
Organization
PowerPoint
Confluence
Handle inbound calls to understand customer needs and provide accurate, tailored solutions. Guide customers on using the Tu1 Check application and assist with troubleshooting; reset sessions and resolve functionality issues. Assist Sales with resets, billing queries, account setup, and system navigation; manage incoming leads, ensuring timely follow-up.
Customer Service
Call Handling
Salesforce
Communication
Microsoft Office