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US

  • Develop and nurture relationships with selected accounts.
  • Be a trusted advisor and expert in DemandFactor offerings.
  • Manage documentation and address options and integrations from proposal to delivery.

Communication Account Management Customer Service Problem-solving MS Office

20 jobs similar to New Client Success Representative

Jobs ranked by similarity.

US Canada Unlimited PTO

  • Become a trusted advisor to customers and own the success of the partnership.
  • Help demonstrate the value for our customers and be their go-to contact.
  • Advocate and facilitate successful customer outcomes throughout the broader Asset Watch organization.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. They are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.

Global Unlimited PTO

  • Serve as the operational point of contact for partner accounts.
  • Partner cross-functionally with coaching operations, product/engineering, sales, and leadership teams.
  • Build and maintain partner-facing documentation and internal operations manuals.

Mento is a human and AI coaching company with the mission to help people perform their best at work. They’re empowering employees at the fastest-growing companies and are backed by leading VCs including Slow Ventures, M13, and Twelve Below. They foster a workplace built around trust, respect, collaboration, and having fun.

$60,000–$75,000/yr
US

  • Manage day-to-day client success KPIs within assigned client base.
  • Participate in client onboarding, portal training, and general education.
  • Monitor performance metrics, identify trends, and provide actionable insights.

Jobgether helps candidates get their applications reviewed quickly, objectively, and fairly against the role's core requirements using an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company, where the final decision and next steps (interviews, assessments) are managed by their internal team.

US

  • Design and execute scaled outreach programs that support customers through key lifecycle moments.
  • Create and deliver standardized performance communications, including email campaigns and educational content.
  • Partner with teams across the organization to align messaging and ensure customer needs are met.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$48,000–$54,000/yr
US

  • Engage with customers on the phone to solve problems and build lasting relationships.
  • Meet or exceed department SLAs for Customer Satisfaction Rating and response time.
  • Improve customer support policies by offering feedback and solutions to managers.

BRUNT is leading the way in redefining the workwear category, engineering better boots and apparel for tradesmen and women. The BRUNT team is devoted to improving on old workwear standards, and creating a community that tradesmen and women can call their own.

Global Unlimited PTO

  • Play a pivotal part in driving customer retention and revenue growth.
  • Serve as the main point of communication between customers and partner brands.
  • Foster long-term partnerships and ensure the delivery of superior service.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Oversee all executional aspects of program development, including strategy and budgeting.
  • Build and maintain strong relationships with clients, vendors, and internal teams.
  • Manage client communications, campaign tracking, and budget reporting.

TMA creates cultural resonance for brands. They are an agency that strives to discover what’s next and make culture their personal playground. Employees have the audacity to prove that they will never be just another agency.

$90,000–$110,000/yr
US Unlimited PTO

  • Maintain customer relationships, network, and implement success programs.
  • Contribute to sales, onboard and train clients, and minimize churn.
  • Improve customer experience through product support and handling customer complaints.

Thoropass combines simple software with expert guidance to help SaaS companies manage security compliance, security audits, and enterprise procurement security diligence. They are a rapidly expanding team based in New York, that values collaboration and innovation.

$40,000–$50,000/yr
US

  • Accountable for managing the success of the full customer lifecycle.
  • Drive value across each customer account within your territory by increasing adoption and growing revenue.
  • Implement an effective strategy that results in decreased churn and increased upsell opportunities.

Integreon provides legal and business solutions to leading law firms, corporations and professional services firms. They have over 3,000 employees globally and service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient.

Latin America

  • Build and maintain strong, long-lasting client relationships.
  • Ensure the timely and successful delivery of solutions according to client needs.
  • Assist with challenging client requests or issue escalations as needed.

Infuse is dedicated to delivering exceptional client experiences. They have built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.

Global

  • Owns bidding process, understanding project costs and feasibility.
  • Supports existing business via contract management and up-selling.
  • Consults with clients on sample design and business issues.

M3 USA provides digital solutions across healthcare, life sciences, and pharmaceuticals. They aim to utilize the internet for a healthier world and more efficient healthcare systems. They pride themselves on their dynamic and innovative work environment.

US

  • Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.

Disruptive Advertising is a performance marketing agency that drives real value for clients, prioritizing working with purpose-driven brands. They are a fast-growing team of professional digital marketers that has been in business since 2013 with offices in Pleasant Grove, Utah.

US Unlimited PTO

  • Own day-to-day client relationships, serving as the primary point of contact.
  • Provide strategic guidance by translating client business goals into integrated marketing roadmaps.
  • Drive flawless execution by managing scopes, timelines, budgets, and dependencies across workstreams.

Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare and integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy.

US Unlimited PTO

  • Support Client Experience team and client needs to include reporting, data, budgets.
  • Manage client relationships by leading the day-to-day communications with clients and delivering excellent customer service
  • Collaborate with internal account teams to develop and execute marketing campaigns, digital strategies, and other initiatives that support client objectives

Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to align brand, marketing, technology, and revenue strategy.

  • Identify new business opportunities through various channels to achieve sales targets and business growth.
  • Build and maintain strong relationships with clients by understanding their needs and addressing their concerns promptly.
  • Work closely with internal teams to ensure smooth service delivery and high client satisfaction.

SGS is the world’s leading testing, inspection and certification company. They operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals.

US

  • Assist in identifying non-registered producers subject to EPR obligations.
  • Coordinate with internal teams for onboarding and account setup of new producers.
  • Serve as the primary day-to-day contact for assigned producers.

Jobgether is a platform that connects job seekers with companies. They focus on using AI to streamline the hiring process and ensure fair candidate reviews.

Europe Middle East

  • Build and maintain strong relationships with key clients, ensuring high levels of satisfaction and engagement.
  • Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines.
  • Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies.

Momentus provides event and venue management software to customers in over 50 countries. Their comprehensive platform offers event professionals leading-edge SaaS technology, providing a 360 view of their business and helping them cut costs, save time, and increase revenue.

Europe

  • Build strong relationships with our customers
  • Identify, measure, and execute against customers’ positive business outcomes to cultivate more realized value for your customers
  • Evaluate risk management for each customer and proactively strive for value propositions and utilize best practices to drive retention

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Their solutions support essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.

$71,000–$87,000/yr
US

  • Generate new and repeat sales by providing product and technical information.
  • Determine customer requirements and recommend specific products and solutions.
  • Accurately process customer transactions, including orders, quotes, or returns.

Trace3 provides technology solutions and consulting services. They have over 1,200 employees and a startup culture with a scalable business.

$80,000–$120,000/yr
US

  • Build Deep Relationships: Develop and maintain strong relationships with key stakeholders in assigned customer accounts; act as a primary point of contact and build trust through timely and proactive communication.
  • Provide Comprehensive Support: Take ownership of key stages in the customer journey from implementation to ongoing support and success, positioning partnerships for renewal and expansion.
  • Drive Platform Adoption: Provide guidance to customers to help them achieve their objectives while using our platform, whether they are looking to promote job seeker upskilling and employment, create capacity for workforce staff, help employers address talent shortages, or build more collaborative workforce ecosystems.

FutureFit AI helps more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Their AI-powered platform brings efficiency and insight to workforce development, replacing outdated systems and unlocking human potential at scale; the team consists of 30-50 employees across the US and Canada and they are committed to creating an inclusive environment for all employees.