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US Unlimited PTO

  • Support Client Experience team and client needs to include reporting, data, budgets.
  • Manage client relationships by leading the day-to-day communications with clients and delivering excellent customer service
  • Collaborate with internal account teams to develop and execute marketing campaigns, digital strategies, and other initiatives that support client objectives

Account Management Client Services Communication Interpersonal Problem-solving

20 jobs similar to Associate Manager, Client Experience

Jobs ranked by similarity.

US Unlimited PTO

  • Own day-to-day client relationships, serving as the primary point of contact.
  • Provide strategic guidance by translating client business goals into integrated marketing roadmaps.
  • Drive flawless execution by managing scopes, timelines, budgets, and dependencies across workstreams.

Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare and integrated with a managed care consultancy with deep revenue strategy expertise. They brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy.

$128,000–$150,000/yr
US

  • Lead a portfolio of large employer clients and be the face of Maven for all client-related needs.
  • Maintain high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores.
  • Serve as the primary point of contact collaborating with cross-functional teams including product, engineering, data, and marketing.

Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare accessible to all. They provide digital programs with clinical, emotional, and financial support, trusted by over 2,000 employers and health plans to improve outcomes and reduce costs.

$55,000–$80,000/yr
US Unlimited PTO

  • Act as the main point of contact for all client day-to-day communication and oversight
  • Project manage campaign execution to ensure all campaign requirements and timelines are met
  • Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance

Vetcove offers a suite of platforms featuring a procurement marketplace, an ecommerce experience, and a practice management system. With backing from Y Combinator and top venture investors, they're a fast-growing, mission-driven company that over 25,000 hospitals rely on daily.

Europe

  • Manage a portfolio of accounts, leading recurring calls and business reviews.
  • Translate sponsor goals into cross-functional delivery plans.
  • Collaborate with Clinical Operations to improve sponsor experience.

Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox.
  • Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency.
  • Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables

Maven is the world's largest virtual clinic for women and families, with a mission to make healthcare work for all. They offer clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans.

$95,000–$113,150/yr
US Unlimited PTO 20w maternity 14w paternity

  • Own individual revenue targets and contribute to pod revenue goals.
  • Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
  • Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.

Fetch is a platform where millions of people use Fetch earning rewards for buying brands they love. With investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation.

$100,000–$120,000/yr
US

  • Lead day-to-day communication for assigned health plan clients
  • Manage requests and deliverables with tight tracking
  • Build client reports, dashboards, and status updates

Urrly uses AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background.

$70,000–$80,000/yr
US Unlimited PTO

  • Partner closely with Account Executives, clients, key partners, and internal teams.
  • Play a key role in building long-term, trusted relationships with clients.
  • Deliver accurate, timely service and drive operational excellence.

Myriad360's mission is to challenge and enable their employees to achieve great things. They believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.

$72,813–$89,341/yr
US 4w PTO 4w paternity

  • Delegate, support and provide guidance to colleagues.
  • Pull data to deliver facts-based presentations to clients.
  • Facilitate resolution of escalated member/Client issues requests.

Navitus is an alternative to traditional pharmacy benefit manager (PBM) models and committed to removing cost from the drug supply chain. Their team members work in an environment that celebrates diversity, fosters creativity and encourages growth.

$80,000–$105,000/yr
US 16w maternity 8w paternity

  • Build and maintain trusted client relationships, acting as a primary point of contact.
  • Onboard new customers, providing technical support, and resolving issues.
  • Collaborate with Product and engineering teams to address product reliability.

Fuze Health puts patients first and addresses the most pressing needs in healthcare. They empower millions to digitally connect with care providers, essential health resources and needed treatments.

$85,320–$144,183/yr
US

  • Enhance collaboration with clients using marketing and engagement strategies.
  • Develop marketing programs to complement and enhance The Client Organization's service approach.
  • Organize and execute new marketing campaigns to engage leaders within client organizations.

Included Health delivers integrated virtual care and navigation and their mission is to raise the standard of healthcare for everyone. They break down barriers to provide high-quality care for every person, offering care guidance, advocacy, and access to personalized virtual and in-person care.

US

  • Serve as the primary point of contact for assigned strategic partners, supporting day-to-day communication and relationship management.
  • Collaborate with the Implementation team to ensure smooth rollouts of BetterHelp services, including project planning and operational execution.
  • Proactively troubleshoot and resolve partner issues, ensuring timely solutions and high satisfaction.

BetterHelp's mission is to remove traditional barriers to therapy and make mental health care accessible. They are the world’s largest online therapy service, with over 30,000 licensed therapists, and are committed to being part of the solution for mental health services.

US 3w PTO

  • Serve as primary point of contact for servicing assigned accounts.
  • Provide exceptional account support to build and maintain a positive relationship.
  • Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria.

The American Heart Association's mission is to be a relentless force for a world of longer, healthier lives. Building on over 100 years of trusted leadership in cardiovascular and brain health, they drive breakthroughs and implement proven solutions in science, policy, and care.

$72,813–$89,341/yr
US 4w PTO 4w paternity

  • Manages implementation activities to ensure seamless onboarding of new specialty pharmacy clients.
  • Addresses incoming requests from the client.
  • Helps support needs from the Specialty Account Executive and the rest of the account management team.

Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. They work in an environment that celebrates creativity and fosters diversity.

$90,000–$140,000/yr
US Canada 4w PTO

  • Managing a digital brand focused on websites along with website tactics.
  • Building and sustaining relationships with key clients grounded in an understanding of their business goals.
  • Demonstrating ability to provide confident counsel on client inquiries while establishing fluency in the capabilities and offerings of Avalere Health.

Avalere Health's purpose is to reach every patient possible by ensuring they are identified, treated, supported, and cared for equally. They bring Advisory, Medical, and Marketing teams together to build a future where healthcare is not a barrier, fostering an inclusive culture with Employee Network Groups.

US Unlimited PTO

  • Develop and execute personalized onboarding and training plans.
  • Establish critical success metrics for clients' influencer programs.
  • Continuously track and address product adoption and client goals.

They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.

US 3w PTO

  • Manage day‑to-day client relationships, support issue resolution, align on goals, and deliver product enhancements.
  • Lead Client Business Reviews with Sales, highlight return on investment, document action items, and outline future strategies.
  • Conduct periodic Workflow Assessments, including planning sessions, user shadowing, recommendations, documentation, and leadership presentations.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 23,300 people across 32 countries.

$70,000–$110,000/yr
US Unlimited PTO

  • Act as the main point of contact for all client day-to-day communication and oversight
  • Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
  • Collaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients

Vetcove is modernizing the $50 billion-plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors, they're a fast-growing, mission-driven company.

US

  • Act as the main point of contact with both the client and internal team members, and project manage and drive initiatives with both the client and the internal DA team to deliver what matters most to the client.

Disruptive Advertising is a performance marketing agency that drives real value for clients, prioritizing working with purpose-driven brands. They are a fast-growing team of professional digital marketers that has been in business since 2013 with offices in Pleasant Grove, Utah.

$80,000–$95,000/yr
Unlimited PTO

  • Cement the relationship with new and existing customers.
  • Develop a “consultant” perspective to client communication.
  • Analyze customer usage to form accurate forecasts.

Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. They are serving household names and have paid out $100M to creators.