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Europe

  • Manage a portfolio of accounts, leading recurring calls and business reviews.
  • Translate sponsor goals into cross-functional delivery plans.
  • Collaborate with Clinical Operations to improve sponsor experience.

Communication CRM Project Management Clinical Research Account Management

20 jobs similar to Client Success Account Manager

Jobs ranked by similarity.

Global

  • Manage a portfolio of sponsor and client accounts, leading recurring calls, business reviews, and ad-hoc engagements.
  • Drive responsiveness and service levels for sponsor requests, communicating with accuracy and awareness of business risks.
  • Translate sponsor goals into cross-functional delivery plans.

Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

UK

  • Align with internal teams on customers' business priorities and strategies.
  • Utilize a data-driven approach to adapt customer success plans and timelines.
  • Drive resolution of blockers while accelerating solution implementation.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

Europe

Manage key accounts from onboarding through renewal. Build strong relationships with decision-makers and stakeholders. Spot opportunities to grow accounts through cross-selling and upselling.

Morgan Advanced Materials makes high-performance thermal products that help industries run cleaner, safer, and more efficiently.

Europe

  • Take charge of the entire customer lifecycle, from initial setup to renewal.
  • Develop and maintain strong relationships with key stakeholders to fully grasp their needs and guarantee their success.
  • Create educational content for our help center and online resources to better support our users.

airfocus by Lucid is the world’s first modular product management and roadmapping platform. They are a hybrid workplace that supports a healthy work-life balance and thousands of users from customers like Ricoh, Good Year, and Wago.

Turkey Unlimited PTO

  • Serve as the primary point of contact between customers and internal teams.
  • Own the full customer lifecycle, developing and executing strategies to drive retention and growth.
  • Evaluate customer needs and recommend upgrades or additional services that add value.

Jobgether helps candidates by using an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI system that identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Be the face of NurseDash to our facility clients in designated market by building strong relationships through exceptional customer service and timely communication
  • Manages and grows our facility relationships to achieve and surpass targets while ensuring retention and customer satisfaction
  • Executes account management tactics (weekly client outreach, site visits, etc.) and playbook (e.g., QBRs, client planning, client tiering, customer satisfaction, etc.)

NurseDash is an on-demand healthcare platform that matches healthcare workers with great facilities, delivering value to both facilities and clinicians by offering freedom, flexibility, and accessibility. Their team has successfully launched in multiple markets and is looking to bring on a great teammate to help expand and grow our company.

Global 4w PTO

  • Serve as a key point of contact for customer inboxes, managing inbound requests with speed, clarity, and professionalism.
  • Support customer renewals by tracking timelines, preparing documentation, and coordinating internal approvals.
  • Maintain accurate and up-to-date account records, including meeting notes and engagement history.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. They’re on a mission to make businesses more human, and humans more impactful. CreatorIQ operates in a flexible work model that combines both in-person and remote work.

$95,000–$160,000/yr
US

  • Prepare and follow through on bids for new business.
  • Oversee financial and contractual performance of Sponsor projects.
  • Maintain a strong relationship with the customer during an ongoing clinical trial.

Jobgether is a platform that connects job seekers with potential employers. The company uses AI-powered matching to ensure applications are reviewed quickly and objectively.

Europe

  • Proactively identify opportunities to accelerate growth.
  • Promote safe and effective use of our product.
  • Develop, own, and drive territory and account plans.

Jobgether utilizes an AI-powered matching process. They ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements, identifying top-fitting candidates for partner companies.

US

  • Develop strong relationships with assigned accounts, growing each account as per objectives.
  • Respond to bids in a timely manner, logging them properly in the MR system.
  • Prepare client contracts based on templates, reviewing the accuracy of client commissioning documents.

M3 is a Japanese global leader providing technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally.

US

  • Act as the single point of contact for company clients.
  • Serve as liaison between clients and the delivery team.
  • Identify client needs, maintain a good understanding of client products and their business strategies

T.A. Monroe is a B2B agency that prizes science-based frameworks, proof-driven solutions, and doing what works. They grow as a team, love to learn, and believe personal growth is as important as professional success.

Latin America Europe

  • Drive customer adoption of the platform and its tools across Western Europe.
  • Administer onboarding and enablement tactics while advising on best practices.
  • Analyze product usage and performance to identify and resolve friction points.

Jobgether is an AI-powered matching service helping candidates find jobs. They ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements.

$60,108–$100,180/yr
UK

  • Drive business efforts toward loyalty, renewals, expansion, and satisfaction.
  • Devise creative ways to help our customers succeed with Huntress through training, education, and empowerment.
  • Build and maintain strong relationships with multiple contacts within assigned customer organizations.

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do.

Indonesia

  • Serve as the primary point of contact for clients, collaborating with Sales, Customer Success, and Product teams.
  • Achieve a quota of new sales growth within your select customer base each quarter.
  • Drive customer relationships and create champions through effective advocacy.

Jobgether is a platform that uses AI-powered matching to connect candidates with companies. They value diversity and inclusion and offer a supportive team environment that encourages professional growth.

Europe

  • Accountable for clinical project delivery, oversight of all functional departments, and ensuring agreed timelines, scope, cost and quality.
  • Serve as the primary point-of-contact liaison with the client to provide excellent customer service, including participation in proposal activities and client presentations.
  • Prepare project status updates for clients and management; identifying key deliverables and performance metrics of success and escalation.

Precision for Medicine combines novel clinical trial designs, operational and medical authorities, advanced biomarker and data analytics solutions, and a passion for rare diseases and oncology. They are a people focussed CRO with a supportive and collaborative environment which promotes work life balance and encourages team development.

US Unlimited PTO

  • Develop and execute personalized onboarding and training plans.
  • Establish critical success metrics for clients' influencer programs.
  • Continuously track and address product adoption and client goals.

They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.

Global

  • Manage a defined portfolio of clients, serving as the primary point of contact and strengthening relationships.
  • Prepare and send proposals and quotations on time, following up on offers to drive approvals and contract signings.
  • Maintain up-to-date client records and pipeline in CRM systems, tracking key metrics and providing regular reports to management.

Eurofins Scientific is an international life sciences company, providing analytical testing services to clients across multiple industries to make life and the environment safer and healthier. With over 65,000 staff across a decentralized network of more than 950 laboratories in over 60 countries, they offer a portfolio of over 200,000 analytical methods.

Brazil

  • Proactively manage customer health through targeted engagement.
  • Accelerate product adoption and communicate clear ROI.
  • Cultivate and grow customer relationships through strategic advice.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US

  • Assist in identifying non-registered producers subject to EPR obligations.
  • Coordinate with internal teams for onboarding and account setup of new producers.
  • Serve as the primary day-to-day contact for assigned producers.

Jobgether is a platform that connects job seekers with companies. They focus on using AI to streamline the hiring process and ensure fair candidate reviews.

$80,000–$105,000/yr
US 16w maternity 8w paternity

  • Build and maintain trusted client relationships, acting as a primary point of contact.
  • Onboard new customers, providing technical support, and resolving issues.
  • Collaborate with Product and engineering teams to address product reliability.

Fuze Health puts patients first and addresses the most pressing needs in healthcare. They empower millions to digitally connect with care providers, essential health resources and needed treatments.