Own individual revenue targets and contribute to pod revenue goals.
Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.
Fetch is a platform where millions of people use Fetch earning rewards for buying brands they love. With investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation.
Be a first point of contact and deliver exemplary service to our members and providers through multiple channels including phone, email and live chat
Support members in account set up, enrollment, pharmacy coordination, and booking appointments with providers
Provide first-line technical support and escalate technical and member experience issues following standardized operating procedures
Maven Clinic is the world's largest virtual clinic for women and families, aiming to make healthcare accessible for everyone. They provide clinical, emotional, and financial support via their digital platform, serving over 2,000 employers and health plans; they have a flexible and inclusive work environment and have received over 30 workplace and innovation awards.
Manage customer relationships from onboarding to renewal.
Collaborate with teams to drive customer satisfaction and growth.
Advocate for client needs and develop strategic initiatives.
Jobgether is a platform that connects job seekers with potential employers. They leverage AI to streamline the hiring process, ensuring fair and efficient candidate reviews for partner companies.
Serve as a member of the account team managing our book of Small and Medium size Businesses (SMB) through a pooled support inbox.
Develop deep product and internal process knowledge to help identify common roadblocks and propose solutions for better team efficiency.
Own day-to-day cross-functional coordination of client activities, including but not limited to reporting requests, hosting client meetings upon request, delivering on client marketing requests, and business operation deliverables
Maven is the world's largest virtual clinic for women and families, with a mission to make healthcare work for all. They offer clinical, emotional, and financial support through a digital platform, trusted by over 2,000 employers and health plans.
Delegate, support and provide guidance to colleagues.
Pull data to deliver facts-based presentations to clients.
Facilitate resolution of escalated member/Client issues requests.
Navitus is an alternative to traditional pharmacy benefit manager (PBM) models and committed to removing cost from the drug supply chain. Their team members work in an environment that celebrates diversity, fosters creativity and encourages growth.
Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
Monitor customer health metrics to identify renewal risks early and take corrective action.
Identify and qualify potential expansion opportunities within assigned accounts.
Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.
Manage the entire customer journey, fostering long-term partnerships.
Set and achieve Success Plans with your customers on a regular basis.
Deliver business reviews in partnership with our sales team.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. The company makes it possible for businesses of all sizes to recruit, pay, and manage international teams. With core values at heart and a future-focused work culture, its team works asynchronously around the world.
Develop and execute personalized onboarding and training plans.
Establish critical success metrics for clients' influencer programs.
Continuously track and address product adoption and client goals.
They connect candidates with companies using an AI-powered matching process. They ensure fair and objective application reviews, identifying top candidates for the hiring company, and operate with data privacy and AI transparency.
Build and maintain trusted client relationships, acting as a primary point of contact.
Onboard new customers, providing technical support, and resolving issues.
Collaborate with Product and engineering teams to address product reliability.
Fuze Health puts patients first and addresses the most pressing needs in healthcare. They empower millions to digitally connect with care providers, essential health resources and needed treatments.
Managing a digital brand focused on websites along with website tactics.
Building and sustaining relationships with key clients grounded in an understanding of their business goals.
Demonstrating ability to provide confident counsel on client inquiries while establishing fluency in the capabilities and offerings of Avalere Health.
Avalere Health's purpose is to reach every patient possible by ensuring they are identified, treated, supported, and cared for equally. They bring Advisory, Medical, and Marketing teams together to build a future where healthcare is not a barrier, fostering an inclusive culture with Employee Network Groups.
Coach and mentor account managers to elevate performance.
Identify and pursue new business channels and strategic partnerships.
Collaborate with C-level leadership to forecast sales trends.
Jobgether is a platform that connects job seekers with potential employers. They utilize AI-powered matching to ensure applications are reviewed efficiently and fairly.
Manage a portfolio of accounts, leading recurring calls and business reviews.
Translate sponsor goals into cross-functional delivery plans.
Collaborate with Clinical Operations to improve sponsor experience.
Jobgether is a platform that uses AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Serve as primary point of contact for servicing assigned accounts.
Provide exceptional account support to build and maintain a positive relationship.
Analyze existing accounts, qualify and validate customer-specific needs and develop solution criteria.
The American Heart Association's mission is to be a relentless force for a world of longer, healthier lives. Building on over 100 years of trusted leadership in cardiovascular and brain health, they drive breakthroughs and implement proven solutions in science, policy, and care.
Jobgether is a platform utilizing AI-powered matching to quickly, fairly, matching candidates to roles. They value inclusivity and growth-oriented workplace culture.
Own and optimize end-to-end lifecycle marketing strategies.
Design and launch multi-channel campaigns tailored to key moments.
Use performance data and experimentation to inform continuous improvements.
Spring Health aims to revolutionize mental healthcare by removing barriers to access. They partner with over 450 companies and care for 10 million people, offering clinically validated technology and tailored care.
Build and nurture strategic partnerships with Financial Services marketers across North America.
Develop long-term, consultative relationships with clients to ensure revenue retention and secure renewals.
Lead go-to-market strategies across existing business to accelerate growth.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Accelerate revenue through consultations, articulating how clients achieve goals with Remote.
Be a trusted partner for complex opportunities, addressing customer business goals.
Identify and drive strategic initiatives to enhance Customer Success capabilities and impact revenue.
Remote is designed for modern organizations to navigate global employment compliantly and easily. They enable businesses of all sizes to recruit, pay, and manage international teams with a future-focused work culture.
Manage a portfolio of existing customers on the SmarterDx platform.
Develop deep relationships with customers, acting as their trusted advisor.
Monitor client performance, report on financial impact, drive product expansion.
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial.
Manage and develop a team of Account Specialists, providing coaching and performance feedback.
Oversee end-to-end renewal processes to ensure timely execution of contracts and forecasting.
Drive incremental revenue through upsell and cross-sell opportunities.
Jobgether is a platform that connects job seekers with companies. The company uses an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Manages implementation activities to ensure seamless onboarding of new specialty pharmacy clients.
Addresses incoming requests from the client.
Helps support needs from the Specialty Account Executive and the rest of the account management team.
Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. They work in an environment that celebrates creativity and fosters diversity.