Remote

Step into a pivotal role at Remote, where you’ll be contributing to shaping the future of global employment, enhancing the onboarding journey for clients' new employees across the globe. Thrive in a collaborative, agile environment, reporting to the Manager, Onboarding Operations. Success depends on your operations experience, contract knowledge, adaptability, team-oriented mindset, exceptional communication skills, tech-savviness and independence.

Contribute significantly as a Mobility Specialist within our Onboarding and Mobility team, and impact the global employment landscape directly. The role requires a comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance, while independently maintaining and monitoring immigration law and ensuring ongoing compliance with regulatory changes.

This is an exciting opportunity to join Remote at a pivotal moment and make a meaningful impact in the global employment space as a Payroll and HRIS Customer Success Manager. You will play a critical role as a trusted advisor and advocate for our customers. In this role, you will not only focus on building and nurturing strong, long-term relationships with customers but also have the unique opportunity to help shape, fine-tune, and improve Remote’s payroll and HRIS products.

This is a pure hunting role driving net new business for Remote. You will be building key customer relationships, including with key decision makers. The role involves qualifying opportunities, initiating and converting prospects, closing deals, and achieving sales quota. You will be generating leads, understand the communication needs of small, mid-sized, and large business customers, and design solutions.

As a Tax Analyst in Finance at Remote, you'll prepare and submit reports connected with Remote VAT, Sales and Use Tax obligations in US and Canada. You will ensure accuracy of ERP data, analyze invoices for compliance, and support the team before public entities. Your attention to detail, organizational skills, and fluent English, along with a Tax, Accounting, or Finance degree, will be invaluable in this fast-paced environment.

An exciting opportunity to join the global Payroll Operations team and build the future of Global Payroll by elevating industry processes and ways of working. The role requires experience with in-house payroll processing for Israel, knowledge of payroll best practices, and proficiency in software tools like SAP and Excel/Google Sheet. The ideal candidate will have an analytical mindset, excellent problem-solving abilities, and the ability to adapt to a fast-paced, international work environment.

Lead, inspire, and coach a team of Customer Care Specialists to achieve exceptional customer satisfaction. Serve as the primary contact for escalated customer issues, ensuring prompt and effective resolutions. Identify underlying problems and take the initiative to fix root causes cross-functionally. Stay aware of industry best practices and emerging trends to adapt these strategies as needed.

Lead and inspire a team of Customer Care Specialists to achieve exceptional customer satisfaction. Address performance issues, manage escalated customer issues, and identify root causes. Develop and roll out new processes to improve customer experience and service standards. Use data to analyze service performance metrics and improve customer service experiences.

The Document Collection Advisor plays a critical role in the university's enrollment process by ensuring the efficient collection, verification, and organization of official documents from prospective students. This role supports the institution's commitment to delivering a seamless and accurate admissions process. The advisor will collaborate with internal teams and serve as a point of contact for document-related inquiries.

As a Knowledge Management Specialist within the Customer Experience (CX) Operations team, you will take ownership of maintaining and evolving critical areas of the Remote knowledge base to deliver exceptional support and compliant guidance at scale. You’ll work closely with product, legal, compliance, and customer-facing teams to ensure Remote’s knowledge remains a reliable, scalable source of truth across a globally distributed workforce.

The Customer Care Associate position at Remote is focused on supporting standard users. The Customer Care Associate will be responsible for providing customer support to various user types across a number of verticals and product areas via email and live messaging channels. Strong problem-solving skills are needed to enhance the customer journey and advocate for customer needs.

As Staff Product Designer, Design System you’ll lead a newly-formed, cross-functional squad dedicated to evolving, implementing and scaling our design system, Norma. You will be responsible for developing the tools, components, documentation, materials and ways of working that enable designers and engineers to create our world-class experiences.

In this pivotal role, you will oversee and streamline operational tasks, maintain global policies, processes, and workflows, and drive strategic goals while leveraging technology, data, and analytics. If you are passionate about people operations and ready to drive impactful change, we encourage you to apply and join our dynamic People team.

As a Lead Talent & People Insights Partner, you will help build a solid culture of doing great work by creating and managing programs that help staff develop their skills. You will also track the success of these programs using data analysis to ensure they help staff advance in their careers. Your work will directly support the mission to accelerate career development and align talent strategies with business objectives.

You will be a key member of a dynamic team responsible for Remote’s external communications, as part of the Marketing department. You will take ownership of Remote’s analyst relations strategy, building strong relationships with industry analysts to shape how our products, brand, and leadership are perceived in the market. Your work will play a critical role in supporting thought leadership, product positioning, and market awareness across regions.

As a Senior Product Designer - Pay Ecosystem at Remote, you will own design for a dev team or feature area, working with a cross-discipline team of designers, developers, and PMs. You'll be challenged with fascinating, complex challenges that require primary research, robust strategy, innovative concepts and simple but brilliant execution. Design is at the forefront of everything at Remote.

As a Senior Product Manager in the Fintech vertical, you will play a key role in shaping the strategy for a key product area, working with an engineering and design group to identify important problems and develop iterative solutions. You will contribute to strategic decision-making, build an effective roadmap, and collaborate with stakeholders to improve KPIs and deliver value to customers.

An opportunity to be a part of and drive the GTM (go to market team) in the Americas region. As an Outbound Sales Development Representative, you will source new sales prospects and reach out to them to book appointments for Account Executives. You will also clearly communicate Remote's value propositions to prospects and provide feedback to the Marketing Team.

As a Lifecycle Specialist, you will manage employee exits for Remote's external employees, focusing on legal compliance and customer service. You'll provide first-level Employee Relations support, guiding clients through workplace concerns and coordinating resources. You'll contribute to process improvements and initiatives, aligning with Remote's strategic goals.

The Senior Frontend Engineer role at RemoteEquity involves leading the development of major team projects and improving the platform. You will implement interfaces with performance and API design in mind, participate in code reviews, and mentor other engineers. This position offers complex challenges and the freedom to organize your work asynchronously.

As a Sales Development Representative, you will respond to incoming queries and help customers understand how to maximise Remote’s full suite of products to meet their employment needs. You will qualify outbound leads, source new prospects, and communicate the company's value propositions. You’ll also support the Account Executive team and educate prospects, leading to hand-off to sales teams.