Provide timely, technically sound support on complex issues involving Constructor APIs, SDKs, data integrations, and tagging.
Own customer-facing technical conversations across tickets, Slack, and calls, ensuring customers understand the resolution.
Troubleshoot issues by reviewing payloads, logs, API behavior, and implementation details, guiding customers toward resolution.
Constructor is a next-generation platform for search and discovery in ecommerce, optimizing for metrics like revenue, conversion rate, and profit. The company is US-based, founded in 2015, and powers over 1 billion queries daily for companies like Sephora, Under Armour, and Petco, with a team that values empathy, openness, and continuous improvement.
Handle help-desk tickets, device lifecycle, and onboarding/offboarding for a globally distributed company.
Administer Google Workspace, deploy security policies, and manage endpoint compliance.
Support office networking, AV equipment, and write documentation for IT processes.
Runway is building AI to simulate the world through merging art and science, aiming to create general-purpose world models for robotics, disease, and scientific discovery. The company is a fast-growing AI startup with a small, globally distributed team of creative and ambitious people.
Serve as a technical advisory role, helping customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.
Ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and technical health.
Work with customers across executive, platform owner, and development teams during the selling, structuring, and implementation of solutions.
ServiceNow is a global market leader providing an intelligent cloud-based platform that connects people, systems, and processes to empower organizations. It serves over 8,100 customers, including 85% of the Fortune 500, and fosters a culture of innovation and purpose to make the world work better for everyone.
Configure ServiceNow Platform based on leading practices to achieve customer outcomes.
Participate in workshops to assess current processes and establish future-state processes.
Design and deliver ServiceNow solutions with a technical architecture for long-term success.
ServiceNow provides an AI platform for business reinvention, serving 85% of the Fortune 500. They foster an AI-native culture and are committed to putting AI to work for people.
Diagnose and resolve technical issues for customers, ensuring high satisfaction through effective communication and problem-solving.
Leverage expertise in integrations and APIs to troubleshoot complex issues and identify product improvements.
Collaborate with Engineering and Support teams to enhance documentation and enablement strategies.
Ashby is building enterprise software for talent leaders and recruiters to improve hiring processes. The company is well-funded, backed by Y Combinator, and has a small team focused on building a best-in-class product and customer experience.