Remote Information technology Jobs • Automation

The ServiceNow Support Administrator owns the day-to-day health, configuration, and continuous improvement of our ServiceNow platform (currently ITSM, CSM, and HRSD), acting as both technical steward and partner guiding future development of our modules and keeping the platform performant, secure, and aligned to best practices.

As a Solution Architect, you’ll co-create offerings with some of the world’s most strategic partners and be a key contributor in designing and guiding AI-infused ServiceNow solutions. You'll apply an AI-first mindset in all partner engagements, provide expert guidance on the ServiceNow platform, and drive conversations around market positioning and industry opportunities, facilitating design workshops, and supporting partners in defining go-to-market strategies.

As Director, IT, you will report to the SVP Engineering, leading the IT team and securing the technology employees use, including laptops, identity and access management, collaboration platforms, and technical office infrastructure. This role involves scaling systems, improving reliability, and reducing manual work, shaping the technical direction of employee technology at Splice while helping the team grow. Partner with teams to improve productivity and protect company data.

As a Senior IT Systems Engineer, you'll contribute to the Digital Workplace Engineering team, designing, implementing, and managing identity systems. You'll collaborate with IT peers and teams like Operations, Cyber Security, and HR. You'll resolve IT issues, manage SaaS applications, and implement SSO integrations with Okta while enhancing the IaC landscape and automating workflows.

You will be responsible for owning and optimizing our support platforms including Zendesk, Talkdesk, and middleware tools to drive operational efficiency, create innovative solutions to enhance the Member and Provider experience, and ensure platform stability at scale. You’ll work cross-functionally across Spring Health to design and implement scalable workflows, automation, and governance models that support the needs of our rapidly evolving organization.

Responsible for performance and availability of Compute and Network infrastructure consumed by all business segments. This role is focused on delivering monitoring and automation capabilities. Quickly respond and resolve critical service outages. Assist in establishment of performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria. Develop automated solutions to address potential problems before they result in a service interruption.

Uses technical skills and provides guidance in the development, implementation and maintenance of complex production information systems. Leads research in automation techniques to improve application performance and testing. Provides leadership in isolating and solving problems within application systems. Must be able to lead, engage and mentor others.

As an AI Solutions Builder, you'll solve real business problems with AI by turning scattered knowledge into an AI-native source of truth. You’ll move from problem to solution hypothesis to rollout quickly, focusing on practical AI applications and automation of business pain points into scalable AI solutions.

Serve as the primary administrator for the Salesforce platform, ensuring optimal performance and user experience. Design, configure, and maintain custom objects, workflows, validation rules, and process automation. Lead system upgrades, integrations, and data migrations. Partner with cross-functional teams to gather requirements and translate them into scalable Salesforce solutions.

This is a foundational role that will establish a center of excellence for Salesforce administration within Virta's go-to-market organization. The Salesforce Administrator will partner closely with the Product Development team to empower the Commercial team to more effectively manage workflows, data, and reporting, supporting B2B operations. The role involves configuration, administration, cross-functional collaboration, data management, reporting, enablement, support, and strategic systems ownership.