Ensure processes are mature, well documented and easy to use.
Owner.com is the AI growth system for local restaurants, continuously improving SEO, marketing, and online ordering to grow first-party orders. The company has a team in the low hundreds with top talent from successful SMB software companies and is scaling to keep pace with customer growth.
Handle day-to-day IT operations and provide client-side support.
Assist internal users with errors via the Jira service management system.
Own and improve the end-user onboarding & off-boarding process.
BetterHelp aims to remove barriers to therapy and make mental healthcare more accessible. With over 30,000 therapists, they are the world’s largest online therapy service and invest in their team’s well-being and professional development.
Own internal IT systems and operations, including laptop lifecycle management across multiple countries.
Build and maintain automation workflows to remove repetitive IT tasks.
Experiment with and roll out AI-assisted solutions for IT support and internal operations.
saas.group turbocharges promising B2B SaaS ventures, unlocking their full potential by acquiring and polishing small software treasures into industry stars. They are a dynamic, fully remote team of nearly 380+ colleagues spanning 50+ countries rewriting the playbook on SaaS innovation and collaboration.
Streamline IT Systems: Evaluate and implement centralized identity and access management tools to simplify logins and strengthen security.
Password & Access Management: Lead the rollout of a password manager and define policies for account access, permissions, and credentials.
Device Lifecycle Management: Oversee company hardware- ordering, setup, shipping, retrieval, and inventory tracking for new hires and departing employees.
Deepgram is the leading platform for Voice AI, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). They have more than 200,000 developers and 1,300+ organizations building voice offerings, backed by a recent Series C and having processed over 50,000 years of audio.
Creates, monitors, and triages security signals; participates in SIEM evaluation and onboarding.
Supports vulnerability management by tracking findings and driving remediation with service owners.
Maintains identity and access hygiene in critical applications and enforces MFA.
Gametime is uniting the world through shared experiences, making it easy for people to discover and access live experiences. They support more than 60,000 events across the US and Canada, reimagining the event ticket industry.
Implement, maintain, and improve core IT infrastructure systems.
Collaborate with Security and Compliance teams to help ensure systems meet requirements.
Partner with Legal, Procurement, and Finance on vendor onboarding and renewals.
Omada Health inspires and engages people in lifelong health, one step at a time. They have a multi-condition platform that treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management and are certified as a Great Place to Work.
Work as part of an expert team to help achieve device and IT services growth objectives.
Build, develop, and enhance the Deel IT device management services for a global customer base.
Provide technical support for the Sales team and customer base.
Deel is the all-in-one payroll and HR platform for global teams, aiming to unlock global opportunity for every person, team, and business. As the fastest-growing SaaS company in history, their team of 7,000 spans more than 100 countries, fostering a connected and dynamic culture.
Configure, maintain, and optimize the company’s SaaS application portfolio.
Support and manage the company’s AI tools and provide escalated IT support.
Wasabi Technologies is a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. They provide hot cloud storage that is 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. The company has 500+ employees.
Design, deploy, and maintain end-user environments, identity and access management, and networking.
Enable scaling by automating IT tasks through scripting and system integration via APIs.
Implement and enforce endpoint security, identity security, and secure onboarding/offboarding processes.
XBOW is redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Backed by Sequoia Capital and a team that includes the creators of GitHub Copilot and GitHub Advanced Security, XBOW is shaping the future of cybersecurity.
Partner with People and Talent on onboarding and access management.
Manage tools like VPN, password management, and endpoint security.
Sardine is a leader in fraud prevention and AML compliance, using device intelligence, behavior biometrics, machine learning, and AI to stop fraud. With over 300 banks, retailers, and fintechs using their platform, they have raised $145M from investors.
Help design, operate, and continuously improve our end-user technology environment at scale.
Stabilise and evolve platforms such as Google Workspace, Slack, ITSM tooling, Zoom, and much more.
Identify opportunities to reduce manual work through Workflow automation API integrations.
Sand Technologies is a fast-growing enterprise AI company that solves real-world problems for large blue-chip companies and governments worldwide. They are pioneers of meaningful AI, using data and AI to solve big issues in telecommunications, water management, healthcare, and more, underpinned by over 300 engineers and scientists.
Administer and maintain core IT systems, including Microsoft Entra, Intune, Jamf, and Microsoft Office 365 suite.
Provide 2nd and 3rd-level support for IT systems and infrastructure issues, resolving escalated incidents efficiently.
Configure IT systems to align with organizational policies and operational needs, and lead IT projects.
Enpal rents solar systems, energy storage, and wall boxes for an all-inclusive rate, complemented by an affordable green energy plan, all intelligently integrated into a complete solution. They are Germany’s first green unicorn and Europe’s fastest-growing energy company with over 65 nationalities.
Assist in delivering day-to-day IT support, maintaining corporate systems.
Diagnose and troubleshoot hardware, software, and network issues.
Maintain accurate records of company-managed IT assets.
Vannevar is a defense technology company building AI to deter adversaries and focuses on algorithmic speed and foresight. They are a small agile team combining world-class engineers with veteran strategists focused on mission impact, user empathy, and disciplined growth.
Own end-to-end IT operations, increasing speed and consistency.
Partner with People Ops and Engineering to ensure seamless employee lifecycle support.
Partner closely with Security and Engineering to ensure IT processes support SOC 2 / ISO / future compliance needs.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows. The company partners with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Set strategy and priorities for enterprise tools and workflow automation.
Drive AI enablement strategy for enterprise tools, partnering with Internal AI leadership.
Build and lead a high-performing Enterprise Tools team, ensuring clarity of ownership.
1Password is building the foundation for a safe, productive digital future. As one of the most loved brands in cybersecurity, they take a human-centric approach in everything from product strategy to user experience and have over 180,000 businesses trusting them.
Own IT operations end-to-end, including service delivery and employee support in a remote-first environment.
Administer and continuously improve identity and access management across core systems.
Maintain and strengthen IT security and SOC 2-aligned operational controls, including vendor/software security reviews.
Pulley's mission is to make it easier for anyone to start a company by providing cap table management tools that help companies better understand and optimize their equity for the long term. They are a fast-growing company with over 4,500 customers including startups like Linear, Runway, Fathom, and Roam, and are backed by top investors like Founders' Fund, Stripe, and General Catalyst.
Maintain and troubleshoot networks, endpoints, and cloud-based systems.
Assist with HIPAA, SOC 2, and security audits.
SimpliFed is a Maternal Care at Home model powered by our Maternal Health Operating System, centered on exceptional patient experience while driving strong clinical outcomes and reducing cost. They specialize in lactation and baby feeding support as well as high risk condition monitoring.
You will play a vital role in ensuring our internal infrastructure is secure, efficient, and scalable.
You will drive the design and implementation of automated workflows across a critical SaaS ecosystem.
You will eliminate manual "toil," streamline lifecycle processes, and harden our device management infrastructure.
Rula's mission is to help patients access quality mental healthcare by treating the whole person. They are a remote-first company that strives to create a world where mental health is embraced as an integral part of one's overall well-being and making a positive impact on the lives of those struggling with mental health.
Produce clear diagrams, documentation, and implementation plans for our operational systems / processes.
Ability to automation that can build and deliver software artifacts.
Work closely with cross-functional teams, including support and customer success.
GovWorx is a mission-driven technology company dedicated to supporting public safety agencies through responsible AI solutions. Their platforms enhance training, quality assurance, and performance evaluation, aiming to improve staffing, morale, and efficiency across public safety sectors.