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Hightouch
Hightouch
17 open remote positions
Hightouch is an agentic marketing platform that helps brands turn customer data into action via a composable CDP. Founded in 2019 in San Francisco, we're a fast-moving, impact-driven team that values humility and kindness.
Salary Distribution
16 of 17 jobs
Benefits Overview
13 of 17 jobs
(13)
(1)
Open Positions
Support a remote, distributed team by resolving tickets and troubleshooting hardware and app issues. Tune our AI-powered ticketing system to automate self-service and reduce ticket volume. Partner with teams to solve root causes and manage Okta, Google Workspace, and MDM.
Okta
MDM
Google Workspace
Build and manage a pipeline of high-value enterprise accounts, combining outbound prospecting with land-and-expand strategies. Conduct discovery calls to understand client needs and deliver tailored solutions that drive measurable business outcomes. Collaborate with cross-functional teams to ensure a seamless customer experience while consistently exceeding sales targets.
Enterprise Sales
Outbound Prospecting
Communication
Lead the Customer Studio team in roadmapping and executing successful development of significant features and products. Improve execution pace and uphold a high technical bar through a combination of leadership and technical expertise. Grow the team through recruiting, up-level reliability, and fostering member growth and engagement.
Leadership
SQL
Data Warehousing
Product Development
People Management
Lead engineering for Hightouch's Agentic Marketing Platform, shaping product roadmaps and executing major features. Raise the bar on technical quality, execution speed, and reliability while making pragmatic tradeoffs. Grow the team through recruiting, coaching, and fostering engineer engagement and motivation.
Engineering Leadership
People Management
Product Development
AI/ML
Own the product vision, roadmap, and go-to-market for Hightouch's Agentic Personalization pillar. Define the agent experience (autonomy vs. human approval) and build the trust loop. Engage with enterprise product and growth teams to drive adoption and revenue.
Product Management
B2B SaaS
Customer Discovery
Technical Architecture
Go-to-market
Own the product strategy and roadmap for Hightouch's core surface area, including Audiences, Charts, Experiments, and Orchestration. Drive 0→1 innovation and scaling across the majority of company revenue, partnering with engineering and design. Act as a product GM accountable for adoption and go-to-market success, presenting to customers and executives.
Product Management
Customer Research
Technical Aptitude
Communication
Strategic Planning
Design and implement Hightouch Identity Resolution solutions for enterprise customers, blending data analytics and data engineering. Debug customer issues end-to-end by writing SQL against customer warehouses and analyzing data architecture. Act as a subject matter expert across the customer lifecycle, partnering with Sales Engineering and Customer Support.
SQL
Data Analytics
Data Engineering
Identity Resolution
Own the agentic development environment, ensuring AI agents can operate autonomously in cloud-based environments and execute full test suites. Build MCP server integrations to connect agents to internal systems like CircleCI, Slack, Datadog, and GitHub. Drive enablement by owning repo-wide agent documentation and developing tooling for engineers and non-engineers.
AI Coding Agents
MCP
TypeScript
Go
GraphQL
Build SDKs, on-device experiences, and backend systems that power cross-channel customer engagement. Own and deliver projects end-to-end, working directly with customers integrating SDKs into their apps. Co-design APIs and backend architecture for event collection, eligibility evaluation, and message delivery.
IOS
Android
React Native
Backend Systems
Architect data solutions for enterprise customers, driving vision for data architecture and identity resolution. Direct AI agents to profile warehouse data, review their output, and own the models. Define success metrics, hand off day-to-day, and remain the architect for evolving data needs.
SQL
Snowflake
Databricks
BigQuery
Identity Resolution
Build backend and distributed systems for Customer Studio, a no-code suite for activating warehouse data. Optimize data warehouse performance, analytics, and real-time audience syncing. Engage with product specs and architect scalable, maintainable solutions at high data scale.
Backend Engineering
Distributed Systems
Data Warehousing
SQL
Product Thinking
Lead our engineering team responsible for 300+ destination integrations, blending hands-on development with people leadership. Prioritize integration requests to balance immediate deals, long-term strategy, and engineering improvements. Drive sync performance and AI developer productivity through parallelism, batching, rate-limit detection, and automation.
Engineering Management
API Integrations
System Design
Mentoring
Software Engineering
Own the build/test/deploy pipeline and improve developer productivity across a team of over 50 engineers. Work on a multi-cloud, multi-region infrastructure supporting a global customer base. Drive excellence in testing and operational improvements with high levels of ownership and autonomy.
JavaScript
TypeScript
Go
Python
CI/CD
Build powerful, user-friendly tools for enterprises to onboard, manage, and scale Hightouch deployments. Architect scalable backend systems for roles, permissions, access control, and change management. Help admins optimize warehouse performance and costs driven by Hightouch activity.
Backend Engineering
Distributed Systems
System Architecture
Product Thinking
Lead the team in roadmapping and executing machine learning features and products. Improve team pace through technical expertise and pragmatic tradeoffs. Drive recruiting, reliability, and growth of team members.
Machine Learning
Engineering Leadership
Python
Data Infrastructure
Product Development
Establish customer goals and design data architecture for activation. Direct agents to build models and transformations, reviewing and owning performance. Serve as ongoing architect, producing reference architectures and encoding business logic.
SQL
Snowflake
BigQuery
Data Architecture
Identity Resolution
Own solution design and implementation for Hightouch's Identity Resolution product, working directly with customer data and executive teams. Debug customer issues end-to-end, involving writing SQL against customer warehouses and reading server logs. Advise Fortune 500 executives on data strategy and work cross-functionally with Sales Engineering and Support teams.
SQL
Data Engineering
Identity Resolution
Snowflake