An SAP Release Manager plans, coordinates, and controls the entire SAP release lifecycle, from defining release strategies and schedules to managing deployments and post-go-live support. Ensures quality, minimizes business disruption, and maintains compliance with standards. The role involves stakeholder communication, risk management, process governance, and continuous improvement of the release process.
Provides operational leadership and strategic direction for the management, optimization, and continuous innovation of the Epic platform across Interwell Health’s enterprise and provider network. Responsible for managing multiple Epic application teams and works closely with stakeholders to ensure the Epic platform continues to meet organizational goals, regulatory requirements, and evolving user needs. Brings deep knowledge of Epic, proven leadership experience, and a strong commitment to enabling high-quality care and operational excellence through technology.
We’re seeking a proactive and detail-oriented Application Support Analyst to join our dynamic team. You will need to have a strong technical background and a passion for solving problems, supporting users, and improving system performance. You’ll be responsible for providing second and third level support for our business-critical applications, ensuring smooth operation and swift resolution of issues.
The Quality, Hotel Relationship and Escalations Lead acts as a bridge between hotels and technical support services, ensuring excellence in resolution and handling escalated issues with precision. This role promotes continuous improvement in support quality and fosters collaborative relationships with hotels, aligning solutions with their unique operational needs. As a key member of the Hotel Care team, you will transform Level 1 support operations and improve hotel satisfaction.