As a Senior AI Solutions Manager, you will be the strategic link between business needs and the technical implementation of AI solutions. Drive AI innovation and integration across our organization's IT infrastructure, consulting directly with business units to identify, design, and implement compliant AI use cases that deliver value. Develop AI strategies, manage technical capabilities, and ensure responsible adoption of AI technologies across IT systems.
Serve as a strategic Salesforce leader with deep platform expertise, driving enterprise-scale transformation across sales, service, and experience clouds. With hands-on experience at Salesforce, bring firsthand insight into the product roadmap and unlock platform value. Thrive at the intersection of business strategy and technology, working with C-suite clients to modernize customer engagement and optimize operational processes.
The Head of Architecture leads the implementation of enterprise architecture within the Information System, managing a team of enterprise, solution, and data architects. This role defines and executes the team's roadmap, overseeing architecture governance, and deploying key standards and tools. The Head of Architecture acts as a catalyst between technology strategy, business challenges, and the operational reality of product delivery.
Manages all aspects (end-to-end project lifecycle) of IT projects. Utilizes expertise and leadership skills to direct matrixed project teams and resolve issues to ensure project goals are met. Works with varying project management methodologies/frameworks and tools for team collaboration, project tracking/management, and issue/risk resolution.
This role is responsible for managing and resolving high-impact customer escalations for a premier technology organization, focusing on U.S. Government and strategic enterprise clients. In this role, you will ensure mission-critical issues are addressed swiftly by coordinating cross-functional teams and providing clear communication during high-stress incidents. The role is fully remote and requires flexibility to work outside standard hours, including potential weekends and holidays.