New Era Technology

This role is responsible for the Accounts Receivable function for the business unit including invoicing clients, monitoring and processing incoming payments and all aspects of collection. Informing clients of outstanding balances through statements, emails and/or calls and following up outstanding payments.

Ensure proper computer operation so that end users can accomplish business tasks by receiving, prioritizing, documenting, and actively resolving end user help requests with diagnostic and help request tracking tools and in-person, hands-on help at the desktop level.

Assist with the deployment, end user support, implementation, data migration, and training for internal ConnectWise software suite for employees across all New Era locations domestically in the US and internationally. Provide application support to all internal users of ConnectWise, related integrations, and supporting applications, ensuring that requests are responded to and resolved within SLAs.

The Sales Executive’s primary responsibilities include prospecting, qualifying, selling, and closing new SAP business to new and current Named customers in the proposed geography. The Sales Executive carries an overall team Sales target of $ 8-10 Million per year.