Remote Information technology Jobs · Jira

• Monitor and coordinate incident resolution, supporting escalation processes.
• Evaluate and approve change requests, leading LCAB meetings.
• Handle user access requests, ensuring PSA compliance.

Deutsche Telekom IT Solutions, a subsidiary of the Deutsche Telekom Group, was Hungary’s most attractive employer in 2025. We provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.

• Support the IT Transformation department in planning, executing, and monitoring IT transformation projects.
• Coordinate project activities, resources, and information for smooth operations and communication.
• Maintain project documentation, including plans, reports, minutes, and risk registers.

Redcare Pharmacy is Europe’s No.1 e-pharmacy, driven by passionate teams and cutting-edge innovation. They foster a healthy, collaborative work environment where every employee feels valued and inspired to contribute to their vision of accessible health for everyone.

• Serve as the go-to IT partner for our Pakistan office, resolving Tier 1 and Tier 2 support requests with efficiency and care.
• Manage daily break/fix support for the PK team—ensuring equipment and access issues are resolved quickly and completely.
• Identify opportunities for process improvements and cost efficiencies in IT operations.

Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

• Take ownership of global helpdesk tickets; be familiar with systems like Salesforce, Genesys, ObserveAI, MavenAGI, Omni Channel, Jira Service Management, and Confluence.
• Explore and champion AI tools (e.g., Gemini, ChatGPT, Atlassian Rovo) to develop new processes, automate manual tasks, and generate documentation to streamline operations.
• Help end-users problem solve and find solutions to issues; communicate updates or major changes to global employees and provide feedback to improve tools.

Thumbtack helps millions of people confidently care for their homes via their app, which offers personalized guidance, AI tools, and a hiring experience. They have over 300,000 local service businesses in every county of the U.S.

• Provide application guidance to clients and collaborate with users to achieve their business needs.
• Analyze and resolve application and data integrity issues.
• Perform train the trainer sessions on various business modules within the application.

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Their globally integrated team of 800+ strategists, technologists, and specialists navigate alongside their clients.

• Own the administration of our cloud-based Jira, Jira Service Management, and Confluence instances.
• Manage third-party apps and integrations between Atlassian and other systems.
• Serve as the primary Atlassian subject matter expert.

Human Interest aims to provide all workers with access to retirement benefits, especially those employed by small and medium-sized businesses. They are a high-growth fintech company backed by investors like BlackRock, TPG, and SoftBank, working to change the retirement industry.

• Turn business needs into clear, testable requirements for Salesforce CRM.
• Map processes, define data, and lead UAT with stakeholders, partnering with various teams.
• Support reporting and analytics needs, define data models, and drive continuous improvement.

Docplanner Group aims to help people live longer, healthier lives through their healthcare platform. With over 3,000 employees, they connect millions of patients with doctors across 13 countries, offering marketplaces, SaaS, and AI tools to streamline healthcare tasks.

• Serve as a deployable project leader across cross functional groups of technology.
• Oversee end-to-end project delivery from discovery through deployment, ensuring clear ownership, accountability, and cross-team alignment.
• Translate business and technical needs into structured project plans, specifications, and functional documentation.

Major League Soccer is dedicated to elevating the game and inspiring greatness. We value diversity and inclusion and believe that a diverse workforce enhances our ability to compete in the marketplace.

Lead cross-functional IT projects and programs spanning infrastructure, enterprise applications, and operations. Develop and maintain PMO-standard project documentation, including charters, project plans, RAID logs, communication plans, and post-implementation reviews. Collaborate with IT leadership to define and implement best practices in project governance, prioritization, and portfolio management.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency.

Provide daily IT support for laptops, accounts, networking issues, and SaaS tools. Set up laptops for new hires and support onboarding/offboarding access. Maintain SaaS licensing, reclaim unused licenses, and support overall system ownership.

Founded in 2020, Mesh is the first global payment network for crypto, connecting hundreds of exchanges, wallets, and financial services platforms.