Implement, maintain, and improve SDLC processes across software applications.
Configure and manage Jira projects, workflows, and automation rules.
Partner with engineering and product teams to optimize workflows and drive efficiency.
EverPro is a technology company that focuses on software engineering operations and IT services. The company offers a collaborative remote-first culture with teams across multiple countries, providing professional growth opportunities.
Lead end-to-end delivery of complex technical programs across IT, Product, Data, and Business Operations.
Design and implement delivery processes and workflows to improve predictability and scale.
Manage cross-functional alignment, risks, and governance to ensure on-time delivery.
Shield AI is a venture-backed defense-tech company founded in 2015, dedicated to protecting service members and civilians with intelligent systems. With offices across the U.S., Europe, the Middle East, and Asia-Pacific, the company fosters a culture of innovation and mission-driven collaboration.
Own the flow of support tickets across multiple live engagements, ensuring every issue has a clear owner and next step.
Get hands-on with live systems by restarting services, applying patches, and troubleshooting before escalating to engineers.
Keep teams aligned through weekly ticket reviews and support check-ins, capturing action items and following through on work.
Gigantic Playground is a fast-growing creative technology agency that creates immersive and interactive experiences for theme parks and attractions. It is part of CourtAvenue and operates as a remote-first agency with team members across the US.
Manage device inventory and ensure smooth procurement and deployment for employees in Colombia.
Respond to IT support tickets and contribute to proactive maintenance and workflow improvements.
Provide IT onboarding training and handle employee termination processes with attention to audit and security.
Sezzle is a fintech company that revolutionizes shopping with interest-free installment plans, merging cutting-edge technology with seamless payment solutions. The company fosters an innovative and dynamic team culture, building a future focused on transforming the shopping experience for consumers and merchants.
Lead end-to-end delivery of mainframe optimization and modernization programs, including ISV migrations and software swaps.
Act as a strategic advisor to enterprise clients, guiding decisions on mainframe transformation and legacy system modernization.
Develop and manage detailed program plans, budgets, timelines, and resource allocations using tools like Jira and MS Project.
Jobgether uses an AI-powered matching process to review applications and share top candidates with hiring companies. They are a recruitment platform focused on efficient, data-driven candidate selection.
Lead helpdesk operations and define long-term strategy for IT support, ensuring SLA compliance and service quality.
Oversee hardware lifecycle, corporate software licenses, and network performance across macOS, Linux, and Windows.
Manage team through coaching, feedback, and structured knowledge sharing while collaborating with cross-functional teams.
JustMarkets is a financial services company with an internal IT infrastructure that supports secure access, device fleet management, and network reliability. They emphasize operational excellence and scalability, focusing on team development and cross-functional collaboration.
Manage corporate IT systems and provide tier 1 & 2 troubleshooting for hardware and software in a remote environment.
Use Jira ticketing system to support staff and ensure security of data including MFA and SSO.
Support audio/video issues using Zoom and maintain inventory stock.
N-Power Medicine aims to reinvent clinical trials by integrating them with clinical practice to bring therapies to patients faster. It is a well-funded, rapidly growing company with a multi-disciplinary team that values generosity, curiosity, and humility.
Lead Agile ceremonies including sprint planning, backlog refinement, and sprint acceptance to ensure delivery success.
Gather, analyze, and document business and system requirements, translating them into clear Jira user stories and acceptance criteria.
Collaborate with cross-functional stakeholders to prioritize work, align timelines, and refine requirements.
Dexcom Corporation is a global leader in continuous glucose monitoring (CGM) technology, dedicated to improving diabetes management and broader health outcomes. The company employs thousands of passionate, ambitious individuals worldwide and fosters a culture of integrity, innovation, and dependability.
Handle escalated L2 support tickets for an AI-powered conversational platform, investigating and resolving complex issues such as logic failures and integration errors.
Perform root cause analysis, document findings in defect reports and troubleshooting guides, and maintain runbooks and knowledge base articles.
Distinguish between bugs and feature requests, escalate to L3/L4 engineering, and support UAT test case execution during platform releases.
Miratech is a global IT services and consulting company that helps visionaries change the world through digital transformation. With nearly 1000 full-time professionals and a culture of 'Relentless Performance', the company achieves a 99% project success rate and operates across 5 continents.
Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements.
Design and implement Jira automations to streamline workflows and improve team efficiency.
Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations.
Connection provides technology solutions and services including staffing and managed services. It is a large company with a collaborative culture focused on technical excellence.