Remote Information technology Jobs · Jira

As a Technical Support Specialist, you’ll be the bridge between frontline teams and engineering. Tackle complex technical challenges and refine escalation processes. Collaborate with global teams to deliver exceptional support and ensure customer satisfaction.

Architect, design, and deploy workflows, automations, and configurations across Atlassian systems including Jira, Jira Service Management, and Confluence. Support enterprise projects and manage sensitive data with best-in-class security practices. Develop scripts and workflows to automate recurring tasks and improve operational efficiency.

As an Enterprise Applications Engineer, you will take ownership of the administration, configuration, and continuous improvement of enterprise business applications. You will collaborate with cross-functional teams to ensure systems remain secure, efficient, and aligned with organizational objectives. You will be responsible for driving improvements that enhance productivity, governance, and collaboration across the enterprise.

As an Enterprise Applications Engineer, you will take ownership of the administration, configuration, and continuous improvement of enterprise business applications. You will collaborate with cross-functional teams to ensure systems remain secure, efficient, and aligned with organizational objectives. You will be responsible for driving improvements that enhance productivity, governance, and collaboration across the enterprise.

• Support the IT Transformation department in project planning and execution.
• Coordinate project activities, resources, and information.
• Maintain comprehensive project documentation and track progress.

Be at the heart of a high-growth, collaborative team that’s obsessed with delivering exceptional experiences for our users and customers. Reporting to the Product Owner, Salesforce, you’ll have the opportunity to shape the future, grow rapidly, solve real problems, be a firefighter & innovator, and build relationships.

As an Associate Technical Solutions Engineer II, you will be on the front line for the Support Engineering team. You will diagnose and resolve issues with our digital life insurance products. You will be the first line of support for complex issues, reviewing tickets, solving less complex problems, and escalating tickets needing Tier 2 and 3 support.

The Renter Solutions department has an exciting opportunity for a Senior IT Business Analyst, responsible for the retention and maintenance of driver and loyalty profile information for EHI customers, making this data securely available to other services, solutions, and third-party vendors. You will develop, interpret, review, validate, document, and maintain business and functional requirements, as well as evaluate business requests and recommend solutions.

We are seeking an experienced and dedicated Manager, Global Service Center to lead a high-performing team within our organization in Europe. In this role, you will play a critical part in shaping the customer support experience for Veeva's innovative SaaS solutions, specifically within your assigned product areas. You will be responsible for fostering a collaborative team environment, driving operational excellence, and ensuring our customers receive world-class support.

We’re looking for a friendly, resourceful IT Help Desk Specialist with 2–3 years of hands-on experience supporting both MacOS and Windows environments. The ideal candidate is someone who enjoys helping others, solving technical challenges, and keeping systems running smoothly in a fast-paced business environment.