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FiltersArchitect, design, and deploy workflows, automations, and configurations across Atlassian systems including Jira, Jira Service Management, and Confluence. Support enterprise projects and manage sensitive data with best-in-class security practices. Develop scripts and workflows to automate recurring tasks and improve operational efficiency.
As an Enterprise Applications Engineer, you will take ownership of the administration, configuration, and continuous improvement of enterprise business applications. You will collaborate with cross-functional teams to ensure systems remain secure, efficient, and aligned with organizational objectives. You will be responsible for driving improvements that enhance productivity, governance, and collaboration across the enterprise.
As an Enterprise Applications Engineer, you will take ownership of the administration, configuration, and continuous improvement of enterprise business applications. You will collaborate with cross-functional teams to ensure systems remain secure, efficient, and aligned with organizational objectives. You will be responsible for driving improvements that enhance productivity, governance, and collaboration across the enterprise.
Be at the heart of a high-growth, collaborative team that’s obsessed with delivering exceptional experiences for our users and customers. Reporting to the Product Owner, Salesforce, you’ll have the opportunity to shape the future, grow rapidly, solve real problems, be a firefighter & innovator, and build relationships.
We are seeking an experienced and dedicated Manager, Global Service Center to lead a high-performing team within our organization in Europe. In this role, you will play a critical part in shaping the customer support experience for Veeva's innovative SaaS solutions, specifically within your assigned product areas. You will be responsible for fostering a collaborative team environment, driving operational excellence, and ensuring our customers receive world-class support.
The corporate IT Team empowers every team member to do their best work. As an IT Engineer I, you’ll be the first point of contact for technical issues, especially for the Richmond offices. You will team up with other IT groups and cross-functional departments to ensure colleagues have the tools and support they need everyday. This is primarily an on-site role, but offers occasional flexibility for remote work when business demands allow.
As an ITSM Atlassian Consultant, bring specialized knowledge and hands-on expertise to ensure the technical success of platform administration and operations, incident management, governance, continuous improvement, and reliability. Act as a Subject Matter Expert, offering guidance on technologies, products, or platforms like Jira, Confluence or Jira Service Management. You will be key in Solution Design, collaborating with stakeholders to develop solutions. You will provide knowledge transfer through training.
Serve as a critical advisor to business and IT stakeholders, guiding strategic technology decisions and analyzing market offerings. Ensure the sourcing strategy is effective and future-proof, working across transformation projects with high visibility and tangible business impact. Act as an internal advisor on IT strategy, procurement options, and solution fit, contributing to major transformation projects and evaluating build vs. buy scenarios.
Atuar como ponto de escalonamento principal para a equipe de Suporte Nível 1, lidando com questões técnicas relacionadas ao ecossistema Atlassian (Jira, JSM, Confluence e aplicativos associados). Gerenciar e resolver chamados por meio da ferramenta de tickets, garantindo comunicação clara e eficaz com os usuários finais. Fornecer suporte em configuração de aplicações, gerenciamento de usuários, permissões, fluxos de trabalho e performance.