Respond to customer enquiries through phone, email, web requests, and support channels.
Investigate technical issues, identify solutions, and guide customers through corrective actions.
Accurately record customer interactions, issues, and resolutions within CRM and support systems.
Everway creates technology that helps everyone understand and be understood, building a more neuroinclusive world. With over 800 employees across North America, UK, Europe, Australia, and New Zealand, the company fosters a culture of curiosity, courage, and commitment.
Lead Oracle database administration and modernisation activities within a multidisciplinary DBA team.
Drive the adoption of true DevOps practices across DBA operations through automation and infrastructure-as-code.
Mentor and coach DBA team members to promote continuous improvement and operational stability.
HelloKindred specializes in staffing marketing, creative, and technology roles, providing talent solutions that can be delivered on-site, remotely, or hybrid. They aim to make work accessible by connecting ambitious talent to flexible opportunities with trusted brands.
Administer and maintain Broadcom Datacom databases within a z/OS environment, ensuring stability, performance, and security.
Support mainframe engineering and application development with COBOL, JCL, CICS, and modern DevOps practices.
Collaborate with teams across Spain and Latin America, requiring Spanish language skills, to drive mainframe modernisation and integration.
HelloKindred is a specialist staffing agency for marketing, creative, and technology roles, offering talent solutions on-site, remote, or hybrid. They aim to make work accessible and improve people's lives by connecting talent to flexible opportunities with trusted brands.
Build, operate and continually improve the technology platform for secure, efficient work.
Own the lifecycle of corporate technology end-to-end: identity, endpoints, SaaS, and service practices.
Automate repetitive tasks and instrument the rest to make security a property of how systems are built.
UpGuard builds the Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI to help organizations manage cyber risk. Fresh off a US$75M Series C, we are scaling to process 100 billion risk signals daily and have a culture that values autonomy and global scale.
Own the full business systems landscape, including tool selection, configuration, integration, and data architecture to enable scalable operations.
Partner with executive leaders across Revenue, Customer, People, Finance, and Marketing to align systems with business objectives and future-state processes.
Design and operate integration and pipeline infrastructure, ensuring reliable data flow between systems and the analytics warehouse.
Jane is a founder-led, high-growth SaaS company that builds products and tools for healthcare clinics, serving 70,000+ businesses and 250,000+ practitioners daily. With a remote-first team across Canada, the US, and the UK, Jane values adaptability, resilience, and learning agility in a fast-growing environment.
Lead discovery and solution design workshops to translate customer business challenges into scalable ITSM solutions.
Design and own solution intent throughout delivery, ensuring alignment with customer needs and measurable outcomes.
Mentor consultants and contribute to internal assets while staying current with Atlassian ecosystem and ITSM trends.
Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management (ESM), and engineering productivity. They foster a supportive and collaborative culture with a flexible remote work policy and opportunities for continuous learning.
Guide new customers through their initial journey, delivering personalized and customer-centric solutions while maintaining efficient and scalable processes.
Own day-to-day onboarding and provisioning activities, ensuring rapid execution and minimal friction.
Develop and improve workflows, automation, tools, and operational strategies to make customer onboarding more efficient and scalable.
This company provides a leading SaaS and container technology platform for customer onboarding. They operate as a remote-first organization with offices in Seattle and Paris, with a globally distributed team focused on customer success.
Handle 1st and 2nd line support cases across the full product range via phone, email, and ticket.
Work closely with the support team to maintain response times and escalate complex issues.
Diagnose and resolve configuration and data issues, including running SQL queries when needed.
CIM Software builds manufacturing and ERP software used by manufacturers across the UK and beyond. Acquired by Everfield in 2025, it maintains a close-knit, hands-on culture while benefiting from the backing of a larger group.
Lead internal IT strategy, automation, and AI adoption across a globally distributed organization.
Manage IT Support and Tooling & Automation teams, setting technical and service standards.
Oversee identity, security, SaaS platforms, and vendor ecosystem to ensure operational excellence.
Our partner is a technology company with a globally distributed workforce. They emphasize automation, AI adoption, and modern IT practices to drive innovation and efficiency.
Own enterprise integration patterns and technical standards across the application portfolio.
Lead and manage teams closest to integration and custom application development.
Establish architecture governance and coordinate with cross-functional partners.
The International Rescue Committee (IRC) responds to humanitarian crises, restoring health, safety, education, and economic wellbeing. It is one of the world's largest international humanitarian NGOs, operating in over 40 countries and 29 US cities with a culture of integrity, service, and accountability.