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Troubleshoot complex technical issues and manage Linux and cloud environments. Collaborate with engineering teams to drive solutions and maintain operational stability. Provide support for SaaS platforms, including authentication and secure access workflows.
This role is ideal for a technically skilled and client-focused professional who thrives on implementing SaaS solutions and enhancing customer success. You will serve as the bridge between a cutting-edge Identity and Access Management platform and its clients, guiding implementations from initial configuration to full deployment. You will collaborate closely with client teams, ensuring that their unique requirements are met while maintaining best practices.
This role is ideal for a technically skilled and client-focused professional who thrives on implementing SaaS solutions and enhancing customer success. You will serve as the bridge between a cutting-edge Identity and Access Management platform and its clients, guiding implementations from initial configuration to full deployment. You will collaborate closely with client teams, ensuring that their unique requirements are met while maintaining best practices.
Implement and maintain cloud network configurations including VPCs, subnetting, routing, and segmentation. Configure Route 53 DNS zones, routing rules, failover, and internal/external resolution. Set up and maintain VPN and AWS Direct Connect connectivity for hybrid or multi-environment integration.
Keep our internal systems running smoothly—supporting our end users, managing devices, identity & access, SaaS tools, and collaborating with Ops and Engineering to maintain a high-velocity, secure environment. Provide support for Mac users globally, manage onboarding/off-boarding, administer identity and perform security hardening for laptops and SaaS systems. Troubleshoot issues, automate routine IT tasks, maintain documentation and collaborate with infrastructure and security teams.
Huntress is seeking a skilled and proactive IT Operations Specialist to join our growing and dynamic IT team! In this vital role, you will be a cornerstone of our internal IT operations, providing advanced technical support, mentorship, and robust systems administration. You'll play a key role in managing and scaling our IT infrastructure and SaaS systems, while also acting as a trusted point of contact and escalation for employees facing technical issues across our global, 24x7 remote environment.
This role leads the team that builds and delivers the Identity and Access Management (IAM) foundation that powers the entire Camunda 8 platform. As engineering manager, you will be tasked with end-to-end delivery of said solutions, and work closely with other engineering teams to ensure they are well integrated across the entire stack.
The role leads a team of workplace technologists within the Workplace Technology (WPT) domain, coordinating strategic and operational initiatives, with an emphasis on collaboration & AI productivity tools, SSO, enterprise search and workplace experiences with measurable outcomes. Ensure our workplace technologies are reliable, secure, and cost-efficient services for the enterprise, working closely with cross-functional partners to align priorities.
You will be responsible for providing technical assistance, managing user accounts, devices, and ensuring the smooth operation of our IT infrastructure. From shipping a new hire's laptop to troubleshooting a weird authentication issue, you'll be the person our engineering team turns to when something breaks, when someone needs access, or when we're trying to figure out if a new tool will actually work.