Be the primary contact for all things IT, and continue the build-out of our IT function. There will be some user-facing support as well as work in the backend systems we use (e.g., Okta). Reassess processes and tools as the company grows, setting a high bar for your work and the work of others, is responsive, and considers the long-term effects and challenges when addressing a problem.

As an IT Engineer at Haus, you’ll be a key player in ensuring the smooth and secure operation and networking of our internal IT systems. You’ll focus on automating identity and access management, provisioning, device compliance, and SaaS tool integration. You’ll work closely with our Security, People, and Engineering teams to support onboarding, manage endpoints through our MDM platform, and help us maintain a high compliance bar as we scale.

As an Okta & PAM Senior Engineer, you will be responsible for supporting project delivery work, providing training to first line support, acting as an escalation point, speedy identity issue resolution, proactive improvements, and having a strong customer first mindset. You will be part of a globally distributed support team that provides identity stack support for projects, our employees, other technical teams and remaining stakeholders.

You will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging as a Level 3 support specialist. You will be relentless in the pursuit of problem solving and will exhaust all possible troubleshooting avenues available to you until the issue is resolved.

This exciting role at Zapier will directly implement and improve Zapier's IT infrastructure, implementing, managing, automating, and supporting the tools and services that power a globally distributed engineering team. Individuals will maintain a world-class Mac experience for employees and streamline access management by implementing SSO applications and automating processes. This role will scale IT infrastructure and processes to the next level as a service owner.

As a member of the Enterprise Applications & Identity Management team, your role is pivotal in ensuring the redundancy, scalability, and security of our client infrastructure. You will be tasked with managing and supporting several of our core enterprise IT systems, with a primary focus on Okta. Your responsibilities will include overseeing Identity Provider (IDP), Single Sign-On (SSO), and System for Cross-domain Identity Management (SCIM) provisioning. Additionally, you will play a key role in advancing our automation strategy to streamline processes and enhance efficiency across our IT infrastructure.

Provide IT support to our growing team as the go-to person for computer hardware and software needs. Provide front line user support for all internal tools and technologies. Troubleshoot, respond to inquiries and find solutions to technical challenges. Improve the user experience by contributing to longer-term projects and documentation efforts. Support the IT needs of onsite and remote employees with varying technical backgrounds.

As the IT Systems Administrator, you will develop and mature people-first technology experiences and processes that enable new and current Red Canary employees to make their greatest impact in a 100% cloud based environment; you'll be part of the technology team empowering Red Canary to excel by building elegant, intuitive experiences that allow Red Canary to continue to grow.