Oversee the IT team's operating rhythm, including sprint planning, ticket hygiene, and SLA tracking. - Directly supervise and develop the IT support team, acting as the senior technical escalation point. - Administer enterprise IAM platforms (Okta), manage macOS fleet via MDM, and optimize cloud collaboration tools.
InStride Health delivers specialty anxiety and OCD care for children, teens, young adults, and families. They are a mission-driven company with a focus on expanding access to evidence-based care and improving treatment outcomes through innovative technology.
Own management of access to corporate systems and perform regular access audits.
Partner with IT managed service provider to ensure smooth helpdesk operations and hardware management.
Collaborate with DevOps and Security Engineering to integrate technology solutions for secure and efficient work.
Wisetack builds transparent consumer lending products for service-based businesses such as HVAC companies, veterinarians, and auto repair shops. Backed by top VCs and with $84M raised, we are a well-funded startup recognized for growth and culture.
Design and maintain IAM architecture, including Okta, directory services, and endpoint management across Mac and Windows fleets.
Automate user lifecycle processes, provisioning, and SSO integrations to reduce manual toil.
Collaborate with security and IT teams to embed compliance and best practices into infrastructure.
Flexport uses technology to simplify global trade, moving over $19B of merchandise across 112 countries annually. It is a fast-growing company with a mission-driven culture and strong support from top investors.
Build, operate and continually improve the technology platform for secure, efficient work.
Own the lifecycle of corporate technology end-to-end: identity, endpoints, SaaS, and service practices.
Automate repetitive tasks and instrument the rest to make security a property of how systems are built.
UpGuard builds the Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI to help organizations manage cyber risk. Fresh off a US$75M Series C, we are scaling to process 100 billion risk signals daily and have a culture that values autonomy and global scale.
Own and optimize the global endpoint ecosystem, including enterprise-grade OS images and zero-touch provisioning for macOS, Windows, and Ubuntu Linux.
Architect automated HR and IT lifecycle pipelines between Workday and Okta, ensuring seamless onboarding, offboarding, and access governance.
Serve as the Tier-3 escalation point for complex identity and endpoint issues, mentoring junior team members and building robust runbooks.
IonQ is the world's leading quantum platform company, delivering integrated quantum solutions across computing, networking, sensing, and security. With a global presence and a focus on innovation, the company fosters a culture of autonomy, productivity, and respect.
Manage the ticketing system to track IT support requests and ensure alignment with KPIs.
Provide support for systems including Okta, Google Workspace, Slack, Asana, and LastPass.
Handle asset management, document IT procedures, and contribute to the internal AI chatbot.
Power Digital is an AI-Native Growth Firm that helps brands grow with proprietary technology and strategic thinking. They are a people-first firm with a culture built on curiosity, ambition, and accountability.
Own first-tier IT support across Slack, Notion, Jira, and calls.
Support macOS and iOS devices, MDM, and identity management via Okta.
Improve hardware asset tracking and IT operations processes.
UFORCE is a combat-systems integrator developing deployable defence technology for allied nations. The company is growing rapidly and values combat-proven, real-world experience and speed.
Own identity and access engineering in Okta, managing group strategy, SSO, and lifecycle automation to keep access secure and user-friendly.
Run endpoint engineering across a macOS-first fleet with Workspace ONE, handling provisioning, patching, encryption, and compliance reporting.
Build automation to reduce IT load, including onboarding, deprovisioning, and access reporting, while serving as the technical escalation point.
LiveKit builds infrastructure for the voice-driven era, enabling developers to build, test, and deploy voice AI applications. Founded in 2021, the company powers voice AI for OpenAI, xAI, and thousands of others, collectively facilitating billions of calls yearly, with a culture of engineering excellence and remote collaboration.
Lead and mentor junior support team members and Level 1 Team Leads to strengthen IT service delivery.
Act as a primary escalation point for complex service issues, driving root-cause analysis and lasting improvements.
Implement and improve IT Service Management processes to ensure SLAs, KPIs, and user expectations are consistently met.
The company provides technology and services designed to improve connectivity and support communities across the United States. It fosters an inclusive workplace with a commitment to equal opportunity and career development.
Raise the bar on IT service by moving from reactive support to a proactive, AI-first operation for ~800 employees.
Architect identity, endpoints, and zero-trust access using Okta and Jamf, partnering with Security.
Govern the tooling portfolio as a strategic asset, bringing structure and ROI accountability to 200+ apps.
Zapier builds and uses automation to make work more efficient, creative, and human. The company has ~800 employees, is fully remote, and focuses on AI-first operations and zero-trust architecture.