IT Support Engineer

What You’ll Do:

• Serve as a primary point of contact for employee IT issues in Serval, resolving them with clear communication and strong follow-through.
• Handle routine SaaS administration across Okta, Google Workspace, Slack, Notion, and Zoom, and help manage access requests.
• Support our Mac fleet in Iru, and assist with provisioning, asset tracking, onboarding, and offboarding.

What You’ll Bring:

• 2+ years of experience in IT support or operations.
• Hands-on experience supporting macOS users in a cloud-first or remote environment.
• Experience with Google Workspace, Slack, and at least one of Okta or Iru/Kandji.

Benefits:

• Work wherever you want as a fully remote company with no central office.
• Competitive cash and equity compensation in a hyper growth early stage company.
• Stipend to set up your ideal working environment and competitive benefit plans including medical, dental, vision, and 401(k).