Responsible for managing helpdesk and technical support tasks, which involves troubleshooting issues, maintaining IT systems, and ensuring smooth operations; strong problem-solving skills and expertise in various technologies are needed for this position, which may transition into a full-time role based on performance.

This volunteer role optimizes technology platforms like Slack and Jira to improve the work experience of volunteers, reporting to the Agile technology lead and involving investigation, administration, and support. Responsibilities include exploring add-ons, contributing to administration, developing training modules, and holding information sessions.

Provide fast and reliable support and service for our internal teams based in Vancouver, Toronto, Berlin, and remotely. You will be responsible for providing technical support to our internal teams. You will demonstrate strong communication skills, service excellence, and the ability to troubleshoot technical problems quickly and effectively.

As a Senior Systems Engineer (IT) at Valimail, you will own the Build side of our IT team, focusing on creating, designing, and maintaining clean, scalable, and secure systems. You'll work with our core systems, including macOS, Kandji, Okta, Okta Workflows, Jira, Slack, Zoom, ChatGPT, and Google Workspace to implement systems that are precise, resilient, and aligned with our values.

Lead and optimize our digital workplace tools, ensuring seamless and secure collaboration across the organization. Manage, evolve, and drive adoption of platforms including Zoom, Slack, Google Workspace, Microsoft 365, Miro, Lucid, Asana, Glean, Simpler, and DoControl. Partner with security and compliance teams to enforce governance, access control, and data protection policies across platforms.

Postscript is seeking a motivated and detail-oriented IT Support Technician/Specialist to join their IT team. The successful candidate will be responsible for responding to, triaging, and resolving IT Help Desk tickets, assisting with day-to-day IT requests, and providing technical support to end users.

Provide technical support for hardware and software systems across our local office and remote staff and manage, maintain, and troubleshoot Zoom Rooms and AV equipment. Troubleshoot a wide range of technical issues, including computers, mobile devices, printers, and network connectivity. Assist with software and hardware installations and upgrades.