Act as the primary technical point of contact for external partners and internal teams, managing support requests through ticketing systems.
Investigate, diagnose, and resolve technical issues related to software behavior, platform integrations, and configurations.
Collaborate with engineering, QA, and product teams to resolve complex challenges and improve platform performance.
Our partner is a technology company that provides digital experiences for partners and end users. They have a collaborative support team focused on continuous learning and improvement.
Create and maintain end user accounts and mailboxes in Active Directory and Office 365, including deprovisioning and software license management.
Conduct monthly user audits, assist with IT onboarding for remote employees, and maintain knowledgebase articles and SOPs.
Collaborate with Infrastructure, Security, and Desktop Support teams on user and system audits, acting as an escalation point for account issues.
National Debt Relief helps consumers overcome overwhelming debt through debt settlement and financial education. Founded in 2009, the company has helped over 450,000 people settle more than $10 billion in debt and is rated A+ by the BBB, fostering a team-oriented culture with growth opportunities.
Provide advanced Level 3 technical support across diverse client environments.
Troubleshoot and resolve complex Microsoft 365, Windows, infrastructure, networking, and security issues.
Contribute to automation initiatives, documentation, operational improvements, and internal system development.
They are a growing Australian Managed Services Provider delivering practical, reliable IT solutions to small and medium-sized businesses. As a founder-led organization entering a phase of growth, they are committed to building scalable systems and fostering long-term client partnerships.
Design, develop, and maintain workflow automations across MSP and business systems to reduce manual effort.
Develop integrations between cloud applications using REST APIs, GraphQL APIs, webhooks, and middleware platforms.
Build and maintain MCP servers and integrate AI services into operational processes to enhance business operations.
Dijital Team is a technology-driven managed services organization that delivers innovative automation, integration, and cloud solutions to improve operational performance and customer experience. They foster a collaborative culture where innovation, continuous improvement, and technical excellence are encouraged.
Perform deep-dive troubleshooting on Privilege Cloud components like Web Portal, Password Manager, and Session Manager.
Analyze Cloud and Component logs to resolve complex integration, connectivity, and session recording issues.
Manage and rotate privileged credentials across Windows, Linux, and Database platforms.
CyberArk is a global leader in privileged access management (PAM), providing Identity Security solutions to protect against cyber threats. The company has a sizable workforce and fosters a collaborative, security-focused culture.
Administer and maintain cloud infrastructure across AWS and Microsoft Azure, ensuring reliability, security, and compliance.
Manage Microsoft 365 tenant, including identity management, user lifecycle, and collaboration tools.
Automate administrative tasks using scripting (PowerShell, Bash, Python) and support security compliance efforts.
DEFCON AI is an insights company that leverages artificial intelligence, mathematical optimization, data analytics, and software engineering for resilient optimization of complex systems. It is a small, fast-moving team operating across commercial and government cloud environments.
Architect, secure, and optimize a globally distributed, remote-first endpoint ecosystem across Windows, macOS, iOS, and Android using tools like Intune and Jamf.
Drive zero-touch provisioning, automated software distribution, and enforcement of endpoint security baselines in partnership with SecOps.
Serve as an escalation point for complex issues, analyze root causes, and create documentation for compliance and SOPs.
Reltio provides a cloud-native Context Intelligence Platform that harmonizes data for enterprise AI. With over 200 clients and a distributed workforce, we foster a collaborative culture guided by values like Customer First and Better Together, having earned industry recognition for our technology and people.
Maintain, support, and optimize enterprise applications, servers, and cloud infrastructure including AWS and Azure.
Diagnose and resolve infrastructure issues, manage backups, and automate tasks using PowerShell scripting.
Provide responsive technical support, maintain documentation, and collaborate with distributed teams to improve system reliability.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient application reviews, and operate with a focus on innovation and professional growth.
Provide expert-level technical support and escalation services for complex IT infrastructure, including Windows Server, Azure, and virtualization platforms.
Design, implement, and optimize enterprise IT environments, ensuring standardized configurations and documentation.
Mentor junior engineers and collaborate with network and security teams to drive automation and long-term improvements.
Anovia (formerly Innovatia Technical Services) is an industry-leading technology outsourcing support provider with expertise in telecommunications. With over 200 professional experts globally, we focus on technical support, helpdesk, and multilingual services, fostering a culture of work/life balance and remote work.
Provide third-line administration and escalation support for Microsoft 365 collaboration platforms.
Lead root cause analysis and implement long-term fixes for complex incidents.
Support global M&A activities including tenant-to-tenant migrations and platform standardisation.
Allegion specializes in security around the doorway and beyond, with more than 40 brands and products sold in 130 countries. The company has 14,000+ employees globally and is recognized with the 2026 Gallup Exceptional Workplace Award for the third consecutive year.