Provide software and telephone support for technical developments related to Huawei/Ericsson/Nokia antenna (2G/4G/5G) stations ordered by Deutsche Telekom, including administration of related incoming calls and changes. The job also includes telephone liaison with the on-site contractor, supporting information exchange between on-site technicians and professional groups, and checking and taking over Huawei, Ericsson and Nokia system-equipped antenna replacements.
Job listings
$29,000–$34,000
USD/year
IT Support Engineers deliver quality Level 2 technical support to Retail Stores, Support Centres, and Warehouses, working within their home time zone as part of Lovisa’s global Service Delivery function to support IT services across the organization. They maintain hardware and server/network infrastructure, assist with new store setups, manage IT security, and provide user training.
Provide support to hotel and head office users by handling Sales and Distribution support tickets daily. Contribute to service quality optimization, offering quick responses, and ensuring excellent support. Work with L1 Sales and Distribution support teams, understand distribution operations, and collaborate with L2 and external teams to resolve tickets efficiently.